Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

MD Series: Set HDD offline - MD32xx/MD34xx/MD36xx/MD38xx

Summary: How to set a HDD offline via MDSM

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

If a HDD/SSD is in Status Impending- or Predictive-Failure you have to set these Offline before you swap it. This how to will show you how to do this in the GUI. You also can set a HDD Offline in a attached Expansion-Enclosure (e.g. MD1xxx or MD30xxe).

Cause

-

Resolution

  1. Open the Modular Disk Storage Manager (MDSM).
  2. Connect to the relevant storage. 
  3. Click the Tab Hardware.
  4. Mark the hard drive, which shows the impending-status. If it is done, the hard drive will show a blue border stripe.
  5. Now click again on the hard drive with the right mouse-button and choose in the appearing Dialog Box Advanced and then Fail.
    SLN316665_en_US__1HddOff3xxxN
     
  6. The hard drive will went then in failed-status and will be marked with a white X on a red ground.
  7. Now you can swap the hard drive without any problems.
Tip: If you use a Hot Spare it will start a rebuild. (Please note that the rebuild to the hot spare disk will first be completed, before a copy back to the replaced disk takes place) 

Affected Products

Dell PowerVault OEM Ready MD34XX and MD38XX, PowerVault MD3200, PowerVault MD3200i, PowerVault MD3220, PowerVault MD3220i, PowerVault MD3260, PowerVault MD3260i, PowerVault MD3400, PowerVault MD3420, PowerVault MD3460, PowerVault MD3600F , PowerVault MD3600i, PowerVault MD3620F, PowerVault MD3620i, PowerVault MD3660f, PowerVault MD3660i, PowerVault MD3800f, PowerVault MD3800i, PowerVault MD3820f, PowerVault MD3820i, PowerVault MD3860f, PowerVault MD3860i ...
Article Properties
Article Number: 000124770
Article Type: Solution
Last Modified: 03 Nov 2022
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.