How to Identify the Dell Data Guardian Version
Summary: The version of Dell Data Guardian may be identified by following these instructions.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Note:
- As of December 2019, Dell Data Guardian has reached End of Support. This product and its articles are no longer updated by Dell. For more information, reference Product Lifecycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
- Reference Endpoint Security for additional information about current products.
It is important to know the version of Dell Data Guardian to:
- Identify known issues.
- Determine UI differences.
- Understand workflow changes.
Affected Products:
Dell Data Guardian
Affected Versions:
1.2 and later
Affected Operating Systems:
Windows
Mac
Cause
Not applicable.
Resolution
Note: Dell Data Guardian must be installed before identifying versions.
To identify the version of Dell Data Guardian, click the appropriate operating system platform tab.
To identify the version of Dell Data Guardian for Windows:
- In the Windows System Tray, right-click the Dell Data Guardian icon and then select About.
- Record the complete Version of Dell Data Guardian.
Note: The version of your client may differ from the above screenshot.
To identify the version of Dell Data Guardian for Mac:
- Open the Dell Data Guardian application.
- Enter an authorized user’s Email and Password and then click Login.
Note:
- An authorized UPN may be used instead of an email.
- In the menu bar, select Dell Data Guardian and then click About Dell Data Guardian.
- Record the complete Version of Dell Data Guardian.
Note: The version of your client may differ from the above screenshot.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Additional Information
Videos
Affected Products
Dell Data GuardianArticle Properties
Article Number: 000124602
Article Type: Solution
Last Modified: 20 Dec 2022
Version: 11
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