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OS를 Windows 10 19H1로 업그레이드한 후 Alienware Mobile Connect 애플리케이션을 실행할 때 오류 메시지가 나타남

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Symptoms

OS(Operating System)를 Windows10 RS5에서 Windows10 19H1로 업그레이드한 후 Alienware Mobile Connect 애플리케이션을 시작하면 아래 그림에 설명된 오류가 발생하며 실패합니다.

SLN316332_ko__1Alienware errror

영향을 받는 플랫폼은 다음과 같습니다.

  • Alienware Area-51 R4
  • Alienware Area-51 R5
  • Alienware Area-51 Threadripper Edition R3
  • Alienware Area-51 Threadripper Edition R6
  • Alienware Area-51 Threadripper Edition R7
 

Resolution

이 문제를 해결하려면 다음을 수행하십시오.

  1. Dell 드라이버 및 다운로드 웹사이트에서 Alienware Mobile Connect 드라이버 버전 2.0, A00 이상을 다운로드하여 설치합니다.
  2. MS 스토어에서 Alienware Mobile Connect 앱을 업데이트합니다.
 

Affected Products

Alienware Area-51m, Alienware Area 51, Alienware Area-51 R2, Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Area-51 Threadripper Edition R7
Article Properties
Article Number: 000124021
Article Type: Solution
Last Modified: 22 Apr 2021
Version:  4
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