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将操作系统升级到 Windows10 19H1 后,启动 Alienware Mobile Connect 应用程序时会弹出错误消息

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

将操作系统从 Windows10 RS5 升级到 Windows10 19H1 后,启动 Alienware Mobile Connect 应用程序将会失败,并显示下图中的错误:

SLN316332_zh_CN__1Alienware errror

受影响的平台包括:

  • Alienware Area-51 R4
  • Alienware Area-51 R5
  • Alienware Area-51 Threadripper Edition R3
  • Alienware Area-51 Threadripper Edition R6
  • Alienware Area-51 Threadripper Edition R7
 

Resolution

要解决此问题,请执行以下操作:

  1. 继续从 Dell Drivers and Downloads(戴尔驱动程序和下载)网站下载并安装 Alienware Mobile Connect 的驱动程序 — 版本 2.0, A00 或更高版本。
  2. 从 MS Store 更新 Alienware Mobile Connect 应用程序。
 

Affected Products

Alienware Area-51m, Alienware Area 51, Alienware Area-51 R2, Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Area-51 Threadripper Edition R7
Article Properties
Article Number: 000124021
Article Type: Solution
Last Modified: 22 Apr 2021
Version:  4
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