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Use OpenManage Switch Administrator on the PowerConnect 8000 series switch to update firmware

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Instructions

Objective 

Article summary:  This article provides the necessary steps to update firmware on PowerConnect 8000 series switches through the Dell OpenManage Switch Administrator web interface.  This procedure is applicable to standalone as well as stacked switches. 

Note: This article only addresses the first step of a 3 step process. Updating the boot code and the CPLD is addressed with each release of firmware and should be followed for each release. Within firmware zip, there is a PDF file that explicitly addresses updating boot code and the CPLD. 

   

HOW10467_en_US__1icon Caution: Upgrading firmware requires power cycling the switch. There may be as many as 3 instances of power cycling to complete an upgrade on the 8000 series switches. It is recommended to save the current running configuration to the switch as well as save a copy off of the switch before proceeding with this procedure.  

 

Note: The PowerConnect 8000 series switches do not have a default IP address. If the current address is not known or has not been set, an IP address will have to be set through console access before continuing. Updating firmware via the web interface requires access to the OpenManage Switch Administrator web interface and the firmware to be uploaded. However, to complete the upgrade a console connection is required.  

Procedure:

Open the Dell OpenManage Switch Administrator web interface by entering the IP address of the switch in your web browser.  Expanding the directories can be done by clicking on the title of each directory, clicking on the + symbol to each category’s title, or clicking directly on each of the options within the main window.

1. Navigate to the download page through the following:  System > File Management > File Download 

2. Download the firmware to the switch:

Within the File Download page in the main window:

  1. Select File Type > Firmware
  2. Select Transfer Mode > HTTP
  3. Click on browse and navigate to the location of the firmware file. There are several files within the firmware zip file, select the file that has the stk extension and select open.
  4. Verify the name of the file selected is correct
  5. Click on Apply at the bottom right of the main window
  6. Acknowledge the warning of transfer time by selecting OK. 
Note: At this time the file transfer will lock out management functions. User data traffic will still be processed while this transfer is in progress.

3. Verify the image was transferred by navigating through:  System > File Management > Active Images.

4. Activate the new firmware image.  Use the Next-Active drop down to select the new image, and click on Apply.

Note: If this update is being applied to a stack, be sure to choose the correct new version for each member.

5. Power cycle the switch through: System > General > Reset.

  1. Select the unit to be restarted and select Apply. 
  2. Select OK to allow the power cycle.
  3. Acknowledge the notifications that the session will disconnect by selecting OK. 
Note: The firmware version should be verified following the power cycle and can be done by repeating step 3. 

6.  Update the boot code – Follow the update instructions listed within the firmware zip file

Note: The boot code is extracted from the current running firmware. If step 5 is not performed prior to updating the boot code, the newer boot code is not applied.

7.  Update the CPLD - Follow the update instructions listed within the firmware zip file

Caution: The CPLD update may not be properly applied if the switch is not power cycled following step 6.  If the instructions included within the firmware download are not strictly followed, switch instability may occur.

Affected Products

PowerConnect 8024, PowerConnect 8024F
Article Properties
Article Number: 000120165
Article Type: How To
Last Modified: 10 Apr 2021
Version:  3
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