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PowerEdge: How to use Dell Digital Locker

Summary: This article introduces how to register product and activate VMware on the Dell Digital Locker.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

This article provides information about how to activate a VMware license using the Dell Digital Locker.

 

Note: This article does not apply to Dell EMC PowerEdge servers which come with VMware vSphere preinstalled and preactivated.

 

Table of Contents
1. What is DDL?
2. DDL Introduction Email
3. DDL Registration
4. Product Registration
5. Get the License Key (Partner Activation Code)
6. VMware Activation
7. Additional Information

 


What is DDL? 

Dell Digital Locker (DDL) is a support tool that is used to manage purchased software products.
The DDL can be used to confirm the Partner Activation Code (PAC) of the VMware product. For other products, DDL can be used to obtain the license, manage subscriptions, download software, and so on.

 

 


DDL Introduction Email

The DDL introduction email is sent to the address registered at the time of product purchase.
Follow the steps in the email, log in to the DDL and register.

 


DDL Registration

Follow these instructions to register for DDL: 

  1. Access the DDL from either support page search function or Welcome to Dell Digital Locker page.

  2. If you have the My Account with the email address that is registered at the time of purchase, click Sign In.
    If you do not have the My Account, click Create Dell Account and create the account with the email address that received DDL introduction email.

  3. If the Dell Software License Agreement is displayed after signing in, read the terms and click Yes, I agree.

 

  

Note: If the email address is unknown, Dell Customer Care support can change it. Prepare and inform them of the order number that is related to the license.

 

Now you can use the DDL.

 

 


Product Registration

 

For some products purchased through a partner, it may be necessary to register the product before using the DDL.
Follow the steps below to register your product.

 

 

  1. The product registration email is sent from digital_fulfillment_alert@Dell.com.

  2. Log in to the DDL with the email address that is used at the time of purchase or used for assigning software licenses.

  3. Open the Product registration page on the DDL.

  4. Enter the registration code that is described in the registration email and click Submit.

  5. Enter the required information to the software registration form (owner registration).

  6. After registration, confirm that the registered product is displayed on the Products screen.

 

 

It may take time for the owner’s registration to show in the Dell system.
After registration, if your product is not displayed on the Products screen, wait for a while and check again.

See the How to register your product for more details.

 

 


Get the License Key (Partner Activation Code)

 

 

  1. Select Products from the left pane.

  2. Select the applicable product and click Details.

  3. Product Management screen is displayed.

  4. Select Get Key and follow the displayed steps to get the license key.

 

 

 


VMware Activation

 

For further information on activating VMware please go to Broadcom website.

Below is a link to a Broadcom KB

https://knowledge.broadcom.com/external/article?articleNumber=145804This hyperlink is taking you to a website outside of Dell Technologies.

 


Additional Information


 

See the Frequently Asked Questions page for DDL details.

Affected Products

Modular Infrastructure, Rack Servers, Tower Servers, Microsoft Windows Server 2019, Microsoft Windows Server 2022, Microsoft Windows Server 2025
Article Properties
Article Number: 000113802
Article Type: How To
Last Modified: 09 Jan 2025
Version:  5
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