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Dell Unity: Network Ports list (User Correctable)

Summary: This article gives a general listing of ports that should be opened on a Fire Wall to allow for proper communication with Unity solutions. This includes ESRS and Cloud IQ functionality. ...

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Symptoms

Inability to properly use the system either using Command Line, ESRS, Cloud IQ, or WebUI Services across a Firewall in the infrastructure.

Cause

For proper infrastructure security, it is common to have several Firewalls in the infrastructure. However, a number of ports are required to be open to allow for proper system usage. Failure to have these ports open results in the inability to access user data or allow for proper system administration.

See the document "Unity Family Security Configuration Guide ", Sub Section "Communication Security" available on Dell Support web site.

In addition to the referenced document, this article is designed to assist with centrally locating the ports for easy reference by network admins.

Resolution

Specifically for Unity ESRS connectivity to Dell
These are the ports that are required to be open (outgoing only). No incoming ports are required (from the internet to the Unity system). These are only required for the Unity Management IP address.
 
  Ports Direction open  
Unity 443 & 8443  >>>>>  *.emc.com

For all other Unity communication
Open the below listed ports on the network firewalls to properly allow administrators, end-users, and support to remotely access the system:    
 
Port Protocol Service
20 TCP FTP
21 TCP FTP
22 TCP SSH
25 TCP SMTP
53 TCP/UDP DNS
80 TCP HTTP
88 TCP/UDP Kerberos Ticket
111 TCP/UDP NAS VAAI & port mapper / rpcbind
123 TCP/UDP NTP
135 TCP rcpbind
137 UDP NETBIOS Name Service
138 UDP NETBIOS Datagram Service
139 TCP NETBIOS Session Service
162 UDP SNMP2
199 TCP SNMP2
389 TCP/UDP LDAP
443 TCP HTTPS
445 TCP Microsoft-DS
464 TCP/UDP Kerberos Password
636 TCP/UDP LDAPS
1234 TCP/UDP mount
2049 TCP/UDP NFS
3260 TCP iSCSI
3268 UDP LDAP
3269 TCP/UDP  LDAPS with forest-level authentication
4000 TCP/UDP NFS - statd services
4001 TCP/UDP NFS - lockd services
4002 TCP/UDP NFS - rquota services
4658 TCP PAX
5080 TCP HTTP
5085 TCP RCP
8000 TCP HTTP
8443 TCP HTTPS
9443 TCP HTTPS
10000 TCP NDMP
12228 TCP CAVA HTTP
32768 TCP/UDP statd
39494 TCP/UDP lockd
49152 - 65335 TCP/UDP statd, rquotad, lockd, MAC, NFS client, NIS server

Affected Products

Dell EMC Unity Family

Product

Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 600, Dell EMC Unity 600F, Unity All Flash, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family , Dell EMC Unity Hybrid, Unity Hybrid flash, UnityVSA, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition ...
Article Properties
Article Number: 000068506
Article Type: Solution
Last Modified: 15 Aug 2023
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000068506
Article Type: Solution
Last Modified: 15 Aug 2023
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.