VxRail: Resetting the Root Password for Dell VxRail Manager

1. Restart Guest (Do NOT RESET) for VxRail Manager virtual machine (VM) from vCenter, then Press E at the below screen (Figure 1).

Figure 1: Restarting guest

2. Add init=/bin/bash as shown in the screen below (shown in a red square in Figure 2), then press F10 or Control+X.

Figure 2: Adding information

3. Change the password by typing passwd and then Update the new password. You may see the following error (Figure 3):

Figure 3: Changing password

If you see the "Authentication token lock busy," error, type:

mount -o remount rw -t ext3 /
chmod -v 4711 /usr/bin/passwd

Figure 4: Correcting Authentication token lock busy message

4. Change the password again by typing passwd and then Update the new password.

Figure 5: Correcting Authentication token lock busy message

5. Exit from the VxRail Manager Console, then either click Restart Guest or Power Off and then Power On on the VxRail Manager VM from vCenter.

• VxRail: Mystic account is locked out due to several failed logins
• Dell VxRail: Changing VxRail Service VM passwords
• Account and Password Best Practices in Dell VxRail
• Updating Dell VxRail with Custom Certificates (Customer Correctable)
• VxRail: How to manually import vCenter SSL certificate on VxRail Manager
• Dell VxRail: How to update the VxRail management accounts using the VxRail plug-in in vCenter