Removing the LAN (network) cable when it feels like it is stuck or caught and does not come out.
See resolution section.
Instructions:
- Identify the LAN (network) port.
Image - LAN port
- Observe the movement in the port when the cable is attached.
Image - Port movement
- The best way to remove the cable from the computer is by pushing downward on RJ45 port while pressing the release tab.
Warning: Pulling upward on RJ45 port while pressing the release tab makes Ethernet cable difficult to remove; cable feels like it is getting caught and sometimes feels stuck, so more force is required to remove. Using more force can damage the RJ45 port.
Image - incorrect removal