Dell EMC Unity: The system has experienced one or more minor failures. Check related alerts and fix the underlying problems. (User Correctable)
Summary: The system has experienced one or more minor failures. Check related alerts and fix the underlying problems.
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Not all product versions are identified in this article.
Symptoms
Unity System Status shows Minor problem:
"The system has experienced one or more minor failures. Check related alerts and fix the underlying problems."
Typically checking alerts shows the issue but in this case it does not show what the actual issue.
Because the issue is not known it is not possible to resolve/clear the alert.
"The system has experienced one or more minor failures. Check related alerts and fix the underlying problems."
Typically checking alerts shows the issue but in this case it does not show what the actual issue.
Because the issue is not known it is not possible to resolve/clear the alert.
Cause
Not Applicable
Resolution
Check the 'cemtracer_health_services.log' for detailed information about the issue. Use the info to resolve the issue and clear the alert.
In this specific case the 'system minor failure' was due to fsn ports changing to linkdown:
cemtracer_health_services.log:11 Sep 2018 22:53:27 - [Health] INFO - {0:2111099:780075380}[17185|27961|ef5ffb40][findRuleInRuleVector @ ../../../components/providers/osls/Health/src/Rule.cpp:118] Rule found Rule[ state=0x8011 log=0x1400060ed9 severity=3 health=15 descr=ALRT_FSNPORT_LINKDOWN res=fsnport_linkdown] for SP A FSN Port 2 OperationalStatus: 0x8011
cemtracer_health_services.log:11 Sep 2018 22:53:27 - [Health] INFO - {0:2111099:780217466}[17185|27961|ef5ffb40][applyRule @ ../../../components/providers/osls/Health/src/HealthCommon.hpp:779] No alert required for root/emc:EMC_UEM_FsnPortLeaf%Tag=03:00:00:00, skipAlert: 0, prevMessageId: 1400060ed9, rule: Rule[ state=0x8011 log=0x1400060ed9 severity=3 health=15 descr=ALRT_FSNPORT_LINKDOWN res=fsnport_linkdown]
The two ports of eth2 are grouped into a link aggreation fsn2, physical port.
To remove the minor issue of the system you need to bring the two eth ports online, or delete the link aggregation since it does not work due to its down state.
In this specific case the 'system minor failure' was due to fsn ports changing to linkdown:
cemtracer_health_services.log:11 Sep 2018 22:53:27 - [Health] INFO - {0:2111099:780075380}[17185|27961|ef5ffb40][findRuleInRuleVector @ ../../../components/providers/osls/Health/src/Rule.cpp:118] Rule found Rule[ state=0x8011 log=0x1400060ed9 severity=3 health=15 descr=ALRT_FSNPORT_LINKDOWN res=fsnport_linkdown] for SP A FSN Port 2 OperationalStatus: 0x8011
cemtracer_health_services.log:11 Sep 2018 22:53:27 - [Health] INFO - {0:2111099:780217466}[17185|27961|ef5ffb40][applyRule @ ../../../components/providers/osls/Health/src/HealthCommon.hpp:779] No alert required for root/emc:EMC_UEM_FsnPortLeaf%Tag=03:00:00:00, skipAlert: 0, prevMessageId: 1400060ed9, rule: Rule[ state=0x8011 log=0x1400060ed9 severity=3 health=15 descr=ALRT_FSNPORT_LINKDOWN res=fsnport_linkdown]
The two ports of eth2 are grouped into a link aggreation fsn2, physical port.
To remove the minor issue of the system you need to bring the two eth ports online, or delete the link aggregation since it does not work due to its down state.
Affected Products
Dell EMC Unity FamilyProducts
Dell EMC Unity FamilyArticle Properties
Article Number: 000034335
Article Type: Solution
Last Modified: 24 Apr 2021
Version: 3
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