Dell EMC VxRail: How to Suppress Cluster Monitoring to Prevent a Dial Home Service Request From Being Generated During Maintenance, Testing or Node Replacement

If you have a planned downtime, or testing on your VxRail appliance, and would like to prevent dialhome events and service requests from being generated for these events, you can do the following to suppress the cluster monitoring prior to these events.

Instructions for VxRail 4.5.x and earlier: Web GUI
             1. Log into the VxRail Manager's web GUI:

             

           2. Click on "Config" on the left side of the GUI:

            

           3. Click on "General" at the top of the GUI:

           

          4. Under "Suppress Cluster Monitor", select "on", and click the "Apply" button:

          

         5. when you are finished with the maintenance or testing, go back to the Suppress Cluster Monitor, select "off", and click apply 


Instructions for VxRail 4.7.x and later: vCenter plugin
         1. In vCenter, Navigate and highlight the VxRail cluster you wish to suppress.

          
        2. From the tabs to the right, select the "Configure" tab.  (See screenshot below)

        3. From the center window pane view, scroll down to locate and expand the "VxRail" section.

        4. Scroll down further, in the center window pane view, to highlight the "Health Monitoring" option.

        5. In the right main window view, click the "Health Monitoring Status" option to change "Enable" to "Disable" and suppress cluster monitoring.

       

By doing this you will help prevent dial home events and service requests from begin generated for planned outages and testing.