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How to download the Dell Grab Utility for both Windows and Linux from the Dell Central solutions site

Summary: Grab Utilities - Data collection tool for UNIX systems Reports for Windows - Data collection tool for Windows.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

How  to download the Grab Utility and Reports Utility?

FOR WINDOWS: 
Download and run the EMCReports on the host from either: 
Dell Central     https://central.dell.com/solutions/EMCReports1 (requires a Dell account).

Or the Grab for Windows
Dell Central     https://central.dell.com/solutions/GrabforWindows (requires a Dell account).

Once you have run the script, a .zip output file is created in c:\windows\emcreports\collection\zip. Upload the .zip file to the SR. This is the preferred method since it keeps all documentation with your case.
 
FOR UNIX: 
Download and run the Grab utility on the affected host from either: 
Dell Central     https://central.dell.com/solutions/GrabUnixLinux  (requires a Dell account).

Once you have run the script, a .tar.gz output file is created in: ./emcgrab/outputs. Upload this file to the case. This is the preferred method since it keeps all documentation with your case.
 
FOR ESXi:
Download and run the Grab utility on the affected host from either: 
Dell Central     https://central.dell.com/solutions/ESXiGrab (requires a Dell account). 
 
For more details on how to run the above utilities, see Primary Solution: How to gather host logs, Grabs, and Reports
 
If you are unable to upload to the case, ask the TSE to provide you with a secure FTP location to upload the grab output to.

FTP Creation:

Additional Information

The Grab Utility is available for Microsoft Windows 2012 and later, Sun Solaris, HP-UX, IBM AIX, Linux, and ESXi. These utilities should only be run for hosts that are connecting to Dell arrays.

Affected Products

EMCRemote

Products

EMCRemote
Article Properties
Article Number: 000009572
Article Type: How To
Last Modified: 15 Dec 2022
Version:  6
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