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NetWorker: Installation of third-party software on NVE appliance

Summary: This KB discusses installation of third-party software on NetWorker Virtual Environment (NVE).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Does the NetWorker Virtual Edition (NVE) appliance support installation of third-party utilities on the NVE operating system?

Cause

There is a request in an environment to install a third-party utility to perform some operation on the NVE, for example: password/user management, file system management, anti-virus, so on

Resolution

NetWorker engineering team has confirmed that modifying the configuration of, or adding extra software to NVE is not supported since the potential consequences are unknown. 

 

NVE's differ from standard Linux server deployments in that:

  • The NVE appliance is provided as an "as-is" solution and includes the essential components necessary to perform its intended function.
  • Operating system updates are provided by Dell through OsRollup-YYYY-R#-V# packages and are applied through a provided installation utility (avinstaller).
  • NetWorker package upgrades are provide through .avp packages and are applied through a provided installation utility (avinstaller).

System rollups and NetWorker upgrades have strict operational expectations, and any unexpected changes to the NVE can cause them to malfunction or fail. Changes to the NVE which cause update failures require a redeployment of the NVE with a default configuration and NetWorker Disaster Recovery (nsrdr).   

Additional Information

Affected Products

NetWorker Family, NetWorker, NetWorker Series
Article Properties
Article Number: 000216624
Article Type: Solution
Last Modified: 29 Oct 2024
Version:  3
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