Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Article Number: 000150838

Dell Precision 5820, 7820, 7920 Tower and XL Towers Shut Down or Will Not Power Without the Side Cover

Summary: Confirmation of normal behaviour on these Precision systems when the side cover is not present

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

The following article contains information about Dell Precision tower system not powering up with the side cover removed.

System will Shut Down or Not Power on Without the Side Cover

The Dell Precision 5820, 7820, 7920 Tower and XL Tower systems need the side cover on the system in order to operate. If the side cover is removed while the system is running, the system will immediately (within 4 seconds) power down. If the side cover is off when powering on, a Power Button LED error code of 4-7 appears.

This behavior is normal and is working as designed.

If you have further questions about this article, contact Dell Technical Support.

Article Properties

Affected Product

5820 XL Tower, 7820 XL Tower, 7920 XL Tower, Precision 5820 Tower, Precision 7820 Tower, Precision 7920 Tower

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

Back to Top