SourceOne Email Management - How to Force SourceOne Web search to run SQL searches and not Full Text Index

Summary: How to Force SourceOne Web search to run SQL searches and not Full Text Index

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

SourceOne Search performs searches using either SQL or full-text index (FTI) queries. If content is archived to folders without indexing (Enable Indexing checkbox on the New Archive Folder page is clear), then a FTI search may not find items in those folders.
Only the following search fields are candidates for SQL queries:
  • Date
  • Entry ID
  • Item Type
  • Platform Type
  • Sensitivity/Mood
  • Has Attachments
  • Size
When performing queries using the Size search field, search results can differ depending on whether SourceOne performs a SQL or a FTI query. For SQL queries, SourceOne considers the parent message size but not the size of an embedded message. When performing FTI queries, SourceOne considers both the parent message size and the size of an embedded message.
For example, consider the following scenario:
  • Search criteria is Size > 10000.
  • In the dataset, a parent message exists with an attachment that is an embedded message. Attributes are as follows:
  1. Parent message size is 2500 bytes.
  2. Embedded message size is 15000 bytes.
For SQL queries, the parent message does not appear in the search results because the message size of 2500 is < 10000. For FTI queries, the parent message appears in the search results because the embedded message size of 15000 is > 10000.
  • Owner
  • Sender when selected from address book only
  • Recipient when selected from address book only
  • Sender or Recipient when selected from address book only
Using any other search fields results in a FTI query. 

Additional Information

See the SourceOne Search User Guide chapter: SQL or full-text index queries for further information

Affected Products

SourceOne Email Management

Products

SourceOne, SourceOne Email Management
Article Properties
Article Number: 000019616
Article Type: How To
Last Modified: 06 Jun 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.