This article covers the installation process for the Secureworks Taegis XDR Agent.
Click Windows, macOS, or Linux for the steps to install the Secureworks Taegis XDR Agent.
The Secureworks Taegis XDR Agent can be installed on Windows through the user interface (UI) or command-line interface (CLI). An administrator may then Confirm the Agent Installation. Click the appropriate process for more information.
taegis-agent_[VERSION]_x64.msi
installer file.[VERSION]
= The version of the .msi installer file
cmd
and then press CTRL+SHIFT+ENTER. This runs Command Prompt as an administrator.msiexec /i [PATH] REGISTRATIONKEY=[REGISTRATION KEY] REGISTRATIONSERVER=[TAEGIS SERVER] /quiet /norestart
and then press Enter.[PATH]
= The full directory path to where the taegis-agent_[VERSON]_x64.msi
file is located.[VERSION]
= The version of the .msi installer file[REGISTRATION KEY]
= The key that is generated for any group that is created in Endpoint Management > Group Configuration. For more information about creating a group or locating the registration key, reference How to Create a Secureworks Taegis XDR Agent Group.[TAEGIS SERVER]
= The registration server URL displayed in the Endpoint Management > Group Confirmation screen of the Secureworks Taegis XDR Console.PROXY=
switch and provide your host and port information for an environmental proxy server, if needed. For example, type msiexec /i [PATH]\taegis-agent_[VERSION]_x64.msi REGISTRATIONKEY=[registration key] REGISTRATIONSERVER=[registration server] PROXY=[proxyserver:port] /quiet /norestart
and then press Enter.For more information about contacting support, reference How to Get Support for Secureworks Taegis XDR.
An administrator may Install the Secureworks Taegis XDR Agent and then Confirm the Agent Installation. Click the appropriate process for more information.
Taegis-agent_[VERSION].pkg
file to start the installation process.[VERSION]
= The version of the .pkg installer file
Some system software was blocked from loading
and then click Allow.SecureworksTaegis
and then click OK.SecureworksTaegis
to filter network content.SecureworksTaegis
, com.secureworks.agent.fim
, and com.secureworksagent.pro
.SecureworkTaegis
not having full disk access until it is quit.SecureworksTaegis
app.The Secureworks Taegis XDR Agent can be installed on Linux using the .deb or the .rpm. An administrator may then Confirm the Agent Installation. Click the appropriate process for more information.
sudo apt install [PATH]/taegis-agent_[VERSION]_amd64.deb
and then press Enter.[PATH]
= Path to the .deb file[VERSION]
= The version of the .deb installer filesudo /opt/secureworks/taegis-agent/bin/taegisctl register --key [REGISTRATION KEY] --server [TAEGIS SERVER]
and then press Enter.[REGISTRATION KEY]
= The key that is generated for any group that is created in Endpoint Management > Group Configuration. For more information about creating a group or locating the registration key, reference How to Create a Secureworks Taegis XDR Agent Group.[TAEGIS SERVER]
= The registration server URL displayed in the Endpoint Management > Group Confirmation screen of the Secureworks Taegis XDR Console.registration success
message is displayed when registration is successful.sudo rpm -i [PATH]/taegis-agent_[VERSION]_x86_64.rpm
and then press Enter.[PATH]
= Path to the .rpm file[VERSION]
= The version of the .rpm installer filesudo /opt/secureworks/taegis-agent/bin/taegisctl register --key [REGISTRATION KEY] --server [TAEGIS SERVER]
and then press Enter.[REGISTRATION KEY]
= The key that is generated for any group that is created in Endpoint Management > Group Configuration. For more information about creating a group or locating the registration key, reference How to Create a Secureworks Taegis XDR Agent Group.[TAEGIS SERVER]
= The registration server URL displayed in the Endpoint Management > Group Confirmation screen of the Secureworks Taegis XDR Console.registration success
message is displayed when registration is successful.sudo /opt/secureworks/taegis-agent/bin/taegisctl status
to confirm that the agent is successfully registered. Agent is Registered
should have a status of true
.not running
(Step 2), type sudo /opt/secureworks/taegis-agent/bin/taegisctl start
and then press Enter.sudo /opt/secureworks/taegis-agent/bin/taegisctl status
and then press Enter. The agent status displays running
.To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
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