This article provides the steps to download the Secureworks Taegis XDR Agent. The Secureworks Taegis XDR Endpoint Agent collects a rich set of endpoint telemetry that is analyzed to identify threats and their associated behaviors in your environment.
Affected Products:
- Secureworks Taegis XDR
- Secureworks Taegis ManagedXDR
- Secureworks Red Cloak Threat Detection and Response
- Secureworks Red Cloak Managed Detection and Response
Affected Operating Systems:
The process to download the installer differs based on the operating system. Select the appropriate operating system for more information.
- In a web browser, go to https://ctpx.secureworks.com/login
.
- Log in to the Secureworks Taegis XDR web console.
![Secureworks log in](https://supportkb.dell.com/img/ka06P000000QGjJQAW/ka06P000000QGjJQAW_en_US_1.jpeg)
- From the left pane, select Endpoints and then click Taegis.
![Taegis Endpoints](https://supportkb.dell.com/img/ka06P000000QGjJQAW/ka06P000000QGjJQAW_en_US_2.jpeg)
- From the Endpoint Management screen, click the Agent Downloads tab.
Note: If you do not see the
Agent Downloads tab, ensure that you are logged in as a user with the
Tenant Admin role. If you are logged in as a
Tenant Admin and this option is still missing, reference
How to Get Support for Secureworks Taegis XDR.
- From the Agent Downloads page, download the latest version by clicking the MSI button.
Note:
- If you require a previous version of the Secureworks Taegis XDR Agent, you can find it by clicking the View older packages link.
- If your version of Windows has no available packages that are listed, submit a support request to create a new or customized installation package.
Note:
- If you require a previous version of the Secureworks Taegis XDR Agent, you can find it by clicking the View older packages link.
- If your version of Linux has no available packages that are listed, submit a support request to create a new or customized installation package.
- In a web browser, go to https://ctpx.secureworks.com/login
.
- Log in to the Secureworks Taegis XDR web console.
![Secureworks log in](https://supportkb.dell.com/img/ka06P000000QGjJQAW/ka06P000000QGjJQAW_en_US_6.jpeg)
- From the left pane, select Endpoints and then click Taegis.
![Taegis Endpoints](https://supportkb.dell.com/img/ka06P000000QGjJQAW/ka06P000000QGjJQAW_en_US_7.jpeg)
- From the Endpoint Management screen, click the Agent Downloads tab.
Note: If you do not see the
Agent Downloads tab, ensure that you are logged in as a user with the
Tenant Admin role. If you are logged in as a
Tenant Admin and this option is still missing, reference
How to Get Support for Secureworks Taegis XDR.
- From the Agent Downloads page:
- Click either RPM or DEB file.
- Click GPG Key to download the GPG key used during installation.
- In a web browser, go to https://ctpx.secureworks.com/login
.
- Log in to the Secureworks Taegis XDR web console.
![Secureworks log in](https://supportkb.dell.com/img/ka06P000000QGjJQAW/ka06P000000QGjJQAW_en_US_9.jpeg)
- From the left pane, select Endpoints and then click Taegis.
![Taegis Endpoints](https://supportkb.dell.com/img/ka06P000000QGjJQAW/ka06P000000QGjJQAW_en_US_10.jpeg)
- From the Endpoint Management screen, click the Agent Downloads tab.
Note: If you do not see the
Agent Downloads tab, ensure that you are logged in as a user with the
Tenant Admin role. If you are logged in as a
Tenant Admin and this option is still missing, reference
How to Get Support for Secureworks Taegis XDR.
- From the Agent Downloads page, download the latest version by clicking the PKG button.
Note:
- If you require a previous version of the Secureworks Taegis XDR Agent, you can find it by clicking the View older packages link.
- If your version of Linux has no available packages that are listed, submit a support request to create a new or customized installation package.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.