Remove the jammed document by carefully pulling it in the direction shown in the following illustration
If you find it difficult to pull the document and the document is jammed in the paper exit area, open the document feeder tray
Remove the jammed document from the document output tray
Close the document feeder
Close the ADF cover, and then load the documents back into the ADF
If you cannot remove the jammed document from the document output tray or cannot find any jammed document there, open the document output tray
Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration