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Dell E2423H Monitor Usage and Troubleshooting Guide

Summary: Learn how to use and troubleshoot issues that are related to the Dell 24 Monitor - E2423H.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

E2423H_Monitor

Quick Links

Getting Started with your Dell E2423H Monitor Dell E2423H Monitor Setup, Specifications and Service Manual Dell Drivers & Downloads Warranty and Support Services Frequently asked questions

For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, so forth see the expanding section below.

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The Dell E2423H flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) Panel with LED backlight. The monitor features include:

  • 60.47 cm (23.8 in.) diagonal viewable area display (measured diagonally).1920 x 1080 resolution, with full-screen support for lower resolutions.
  • Wide viewing angles of 178 degrees in vertical and horizontal directions.
  • Contrast ratio (3000:1).
  • Digital connectivity with DisplayPort or HDMI.
  • Plug-and-play capable if supported by your computer.
  • On-Screen Display (OSD) adjustments for easy setup and screen optimization.
  • ≤ 0.3 W in Standby Mode.
  • Optimize eye comfort with a flicker-free screen.
  • The monitor adopts flicker-free technology, which clears the eye visible flicker, brings comfort viewing experience and preventing users suffer from eye strain and fatigue.
  • Possible long-term effects if blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature to reduce risk of eye strain from high blue light emission.
  • Security-lock slot.
  • Arsenic-free glass and Mercury-free for panel only.
  • BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates).
  • Meets NFPA 99 leakage current requirement.
  • TCO Certified and TCO Certified Edge.
Warning: The possible long-term effects of blue light emission from the monitor may damage your eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light that is emitted from the monitor to optimize eye comfort.
 
Warning: Do not mount this monitor in vertical orientation due to the risk of damaging the monitor.

This section provides some specifications of the Dell E2423H monitor. To learn more about the specifications of Dell E2423H monitor, see the User's Guide at the Dell Manuals website.

Screen type
  • Active matrix-TFT LCD
Panel technology
  • Vertical Alignment (VA)
Maximum resolution
  • 1920 x 1080 at 60 Hz
Viewing angle
  • 178° (vertical) typical
  • 178° (horizontal) typical
Contrast ratio
  • 3,000 to 1 (typical)
Response time
  • 8 milliseconds (Normal)
  • 5 milliseconds (Fast)
Color gamut
  • 72% NTSC (CIE1931)
  • 83% NTSC (CIE1976)
Color depth
  • 16.7 million colors
Video input signals
  • Analog RGB: 0.7 V ± 5%, 75 Ω input impedance
  • DP 1.2, 600 mV for each differential line, 100 Ω input impedance per differential pair

Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically. Connecting the cables and organizing them. These help in making the viewing experience the best it possibly can be.

Attaching the stand

The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. See the Setting Up the Monitor section in the User's Guide of your Dell E2423H monitor.
To learn how to set up any other stand with a monitor, see the respective stand setup guide for setup instructions.

Caution: Do not remove the monitor from the packaging box before attaching the stand.
 
Note: The Dell E2423H monitor is heavy; handle with extreme care. It is recommended to have two people to lift or move this monitor.

Ergonomics

Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may need to adjust your chair height or the height of the monitor to achieve this.

Connecting your monitor to the PC

To connect your Dell E2423H monitor to your PC:

  1. Turn off your PC and disconnect the power cable.
 
  • Connect the DisplayPort, HDMI, or USB Type-C cable to the corresponding video or display port on the back of your PC.
 
Note: Dell E2423H supports display over USB Type-C port with Alternate mode DP 1.4. Ensure that the USB Type-C on your PC supports Alternate mode DP 1.2 or above.

To learn more about connecting your monitor to the PC, see the Dell knowledge-base article: How do I connect a monitor to a PC?

  • Connect the USB upstream cable to the monitor and PC.

Dell E2423H monitor orientation must always be in landscape mode. This includes any wall-mounted monitors and monitors on a stand. In a multiple monitor setup, Dell E2423H should not be rotated either to 180° (landscape) or 90° (portrait).

Caution: Dell E2423H setup must comply with the recommended panel orientation and working angle only. Setting up the monitor in an orientation that is not recommended may damage the monitor and/or cause a safety hazard.

When setting up your Dell E2423H monitor, ensure that the monitor front panel buttons is on the bottom right.

Wall Mounting

E2423H_Wall_Mounting

Figure 1: Wall Mounting (Optional) the Dell E2423H monitor

See the instructions that come with the VESA-compatible base mounting kit.

  1. Place the monitor panel on a soft cloth or cushion on a stable flat table.
  2. Remove the stand.
  3. Use a screwdriver to remove the four screws securing the plastic cover.
  4. Attach the mounting bracket from the wall mounting kit to the LCD.
  5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
Note: For use only with UL or CSA or GS-listed wall-mount bracket with minimum weight/load bearing capacity of 12.44 kg (27.43 lb) for E2423H
Warning: The monitor should not be rotated 180° (landscape). The monitor should not be orientated at 90° (portrait).

Use the buttons at the bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press Button 3 (Figure 1) at the bottom of the monitor.

Learn more about using the On-Screen Display (OSD) menu. See the Operating Your Monitor section in the User's Guide of Dell E2423H monitor.

Note: Any changes that you make are automatically saved. Whenever you move to another menu item, exit the OSD menu, or wait for the OSD menu to automatically close.

E2423H_Front_Buttons

Figure 2: Dell E2423H Front Panel Buttons

Button Function Description
Button 1 Preset mode Use this button to choose from a list of preset modes.
Button 2 Brightness/Contrast For direct access to the Brightness and Contrast menu.
Button 3 Menu To launch the On-Screen Display (OSD) menu, or to access the list of items/options of a menu item.
Button 4 Exit To exit or return to the OSD main menu.
Button 5 Power button (with power-status light) To turn the monitor On or Off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode.

Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell E2423H monitor to factory default settings, follow these instructions:

  1. Press Button 3 (Figure 3) on the monitor to enter the On-Screen Display (OSD) Menu.
  2. Press Button 1 or Button 2 to highlight Others option in the menu and press Button 3 to select.
  3. Press Button 1 or Button 2 to highlight Factory Reset option in the menu and press Button 3 to select.
  4. Press Button 3 to confirm the reset action.

E2423H_Front_Buttons

Figure 3: Dell E2423H Front Panel Buttons

If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test helps determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, see the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?

It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:

  • No Power - Your computer is not powering ON or showing any signs of power.
 
  • No POST - Your computer is not showing any indication of activity, the screen might be blank and will not display the Dell logo during start-up.
 
  • No Video - You are unable to see any display on the screen, able to hear the windows chime but no display is seen.

Your Dell E2423H Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

  1. Turn off both your computer and the monitor.
  2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the video cables (VGA, DVI, HDMI, or DisplayPort) from the back of the computer.
  3. Turn on the monitor.
  4. Turn off your monitor and reconnect the video cable: Then turn on both your computer and the monitor.
  5. If your monitor screen remains blank after you use the previous procedure, check your video card (GPU) and computer, because your monitor is functioning properly.

Your Dell E2423H monitor has a integrated diagnostic tool. It helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.

When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade, it is always a good practice to isolate the monitor by running the Built-In Diagnostics.

  1. Ensure that the screen is clean (no dust particles on the surface of the screen).
  2. Unplug the video cables from the back of the computer or the monitor. The monitor will now enter self-test mode.
  3. On the front panel, press and hold Button 4 on the front panel for 5 s. A gray screen appears.
  4. Carefully inspect the screen for abnormalities.
  5. Press Button 2 on the front panel again. The color of the screen changes to red.
  6. Inspect the display for any abnormalities.
  7. Repeat step 5 and step 6 to inspect the display in green, blue, black, white, and text screens.
  8. The test is complete when the white screen appears.
  9. Press Button 1 to exit the Built-In Self-Test diagnostics.
Note: If you do not detect any screen abnormalities upon using the integrated diagnostic tool, the monitor is functioning properly. Check the video card (GPU) and the computer.
If you notice any abnormalities during Built-In Diagnostics, you may get the monitor repaired, or replaced if it is under warranty by contacting Dell Technical Support.

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. Which is hard to see and do not affect the display quality or usability. For more information, see the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.

This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell E2423H monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, see the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor or use our Monitor self-help Guide.

Common Problem What User Experiences Possible Solution
No Video - Power LED Off No picture
  • Ensure that the power cable connecting the monitor is properly connected and secure.
  • Verify that the power outlet is functioning properly using any other electrical equipment.
  • Ensure that the power button is depressed fully.
  • Test with known good cable and known good computer if possible.
No Video - Power LED On No picture or no brightness.
  • Increase the brightness and contrast of the monitor through On-Screen Display Menu (OSD).
  • Perform monitor self-test feature check.
  • Check for bent or broken pins in the video cable connector.
  • Reseat both ends of video cable.
  • Try with known good video cable.
  • Run the integrated diagnostics.
  • Ensure that the correct input source is selected over the Input Source Select button.
  • Test monitor with known good computer if available.
Poor Focus Picture is fuzzy, blurry, or ghosting.
Shaky or Jittery Video Wavy picture or fine movement.
Missing Pixels LCD screen has spots.
  • Cycle power on-off.
  • Pixel that is permanently off is a natural defect that can occur in LCD technology.
  • Run the integrated diagnostics.
Stuck-On/Off Pixels LCD screen has bright spot.
Brightness Problems Picture too dim or too bright.
Geometric Distortion Screen not centered correctly.
NOTE: When using DisplayPort input, the positioning adjustments are not available.
Horizontal or Vertical Lines Screen has one or more lines.
NOTE: When using DisplayPort input, the positioning adjustments are not available.
Synchronization Problems Screen is scrambled or appears torn.
  • Reset the monitor to the Factory Settings.
  • Perform Auto Adjust over On-Screen Display Menu (OSD).
  • Adjust Phase and Pixel Clock controls over On-Screen Display Menu (OSD).
  • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
  • Check for bent or broken pins in the video cable connector.
  • Restart the computer in the power safe mode.
Safety-Related Issues Visible signs of smoke or sparks.
  • Do not perform any troubleshooting steps.
  • Contact Dell Technical Support immediately.
Intermittent Problems Monitor malfunctions on and off.
  • Ensure that the video cable is connected properly with the monitor and the computer.
  • Reset the monitor to the Factory Settings.
  • Run the self-test feature and determine if the intermittent problem occurs in the self-test mode.
Missing Color Picture does not have color.
  • Run the monitor self-test feature check.
  • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Check for bent or broken pins in the video cable connector.
Wrong Color Picture color is not good.
Image Retention from a Static Image Left on the Monitor for a Long Period Faint shadow from the static image appears on the screen.
  • Use the Power Management feature to turn off the monitor when it is not in use.
  • Alternatively, use a dynamically changing screensaver.
Screen image is too small. Image is centered on screen, but does not fill entire viewing area.
Image Ghosting Fast-moving images leave a trail of shadow images.

On certain video and applications with fast-moving images, imaging ghosting, which appears as a trailing shadow, may occur.

Change the Response Time to Fast in the Display menu.
No Input Signal when user controls are pressed. No picture, the power LED light is white.
  • Check the signal source. Ensure that the computer is not in power-saving mode by moving the mouse or pressing any key on the keyboard.
  • Ensure that the video cable is connected properly with the monitor and the computer.
  • Restart the computer.
The picture does not fill the entire screen. The picture cannot fill the height or width of the screen.
  • Due to different video formats (aspect ratio) of DVDs and videos, the monitor may display in screen.
  • Run the integrated diagnostics.
No Video, No Display No video when connecting docking, dongle, or Blu-ray DVD players Due to legacy platform cannot recognize or output 1920 x 1080, we suggest changing EDID to lower resolution to cover this compatibility problem.
  1. Remove all input cables, press Button 3 and Button 4 for 5 s.
  2. Choose Enable on POP up screen to change max resolution from 1920 x 1080 to 3840 x 1080.
Unable to switch back to native resolution (1920 x 1080) after Picture by Picture is turned off.

Dell E2423H supports Picture by Picture (PBP) mode. Picture by Picture (PBP) mode is 2 side-by-side images with each image that is displayed at 2560 x 1440 resolution.

When the monitor is connected to a PC over HDMI and PBP mode is turned off, the monitor may display images at the lower resolution (2560 x 1440) rather than automatically switching to the native resolution (1920 x 1080).
  1. Disconnect the HDMI cable.
  2. Wait for 5-10 seconds.
  3. Connect the HDMI cable.
Display mode changes from "Second screen only" to "Extended mode" after opening and closing the laptop LCD.

The display mode on your PC reverts to "Duplicate" or "Extend,." This depends on which was selected before you changed to "Second screen only" or "Projector only" when you close and open the laptop screen.

When you close and then reopen the lid on a laptop, the Connecting and Configuring Displays (CCD) feature in Windows automatically reverts the display mode to the last active selection. This behavior is by design in Microsoft Windows.

Switch to the display mode that you want after you close and reopen the laptop screen manually:

  1. Press the Windows logo key + P on the keyboard.
  2. Select Second screen only or Projector only mode.
Monitor blinks twice when connected to PC with Nvidia NVS 310 video or graphics card.

When the monitor is turned-off and back on, the monitor may blink twice. This issue may occur if the PC is using a Nvidia Graphic NVS 310 card and graphics card resolution setting is 2560 x 1600.

To resolve this issue, manually set the resolution to 2560 x 1440 using the Nvidia Control Panel.

  1. Right-click the desktop and select Nvidia Control Panel
  2. In the Nvidia Control Panel, select Change resolution in the left panel
  3. Under Resolution, select 2560 x 1440
  4. Click Apply to confirm.
Monitor has sound icon when Dell E2423H is connected to a laptop using HDMI.

Dell E2423H does not support audio or sound over HDMI. Speakers or headphones must be connected over the audio connector on the PC.

To resolve the audio icon displaying, update the video or graphics (GPU) driver to the latest version. To learn how to download and update a device driver, see the Dell knowledge-base article How do I download and install a device driver?
Monitor will not display Blu-Ray video after the monitor is powered-off and turned on. If the monitor is powered-off and powered-on when displaying the Blu-Ray video, the Blu-ray player may lose the data signal from the computer to the monitor.
  1. Disconnect the HDMI cable.
  2. Wait for 5 seconds.
  3. Connect the HDMI cable.
Cannot enable YCbCr color mode on the monitor. When monitor is connect to the PC over HDMI, the video or graphics card (GPU) controls the YCbCr setting. Disable the YCbCr setting from the video or graphics utility like Intel HD Graphics Control Panel.
Monitor will not support the YCbCr color format when a USB Type-C to HDMI dongle is connected from the monitor to the PC. Some combinations of USB Type-C to HDMI dongle and video or graphics card (GPU) are not compatible to support the YCbCr color format.
  • Do not use the dongle.
  • Connect the computer to the monitor over the HDMI cable or the USB-C cable.
  • Disable the YCbCr setting from the video or graphics card (GPU) utility like Intel HD Graphics Control Panel.
When changing the monitor’s resolution from Windows Display Settings, the image quality may not be good. Windows Display Settings and the resolution settings on the laptop's video or graphics utility may not be compatible. Change the resolution using the video or graphics card (GPU) utility like Intel HD Graphics Control Panel.
No video when the monitor is connected to a Dell docking station. The monitor may not receive video signals from the PC when connected to a Dell docking station. To learn more about how to set up and configure the Dell E2423H monitor with a Dell docking station. See the System Requirements and Supported Configuration in the support site.
Light leak from the monitor The monitor appears to have light leak from the edges in a dark room This is normal behavior of the monitor. Dell consumer monitors are inspected at 150-lux ambient lighting (similar to typical office lighting). Dell UltraSharp and Gaming monitors are inspected with a tighter criteria of 70-lux ambient lighting (dimly lit room but not dark). See the Dell knowledge-base article Troubleshooting Light Leakage or Light Bleeding on a Dell Monitor or Laptop LCD Screen.
Color variation on the corners of the monitor The monitor appears to have color variation on the corners of the screen

The optimal viewing position for the monitor is from the center of the screen.

Dell E2423H monitor uses a curved IPS panel, the corners of the screen may appear slight yellowish or pinkish, especially when viewing in dark room. This is normal IPS panel behavior and typically does not affect the overall viewing performance.

  1. Change the Uniformity Compensation over On-Screen Display Menu (OSD).
  2. Change the Uniformity compensation setting to Calibrated.
No video when a Blu-Ray, DVD player or PS4 is connected to the monitor over HDMI. The monitor does not display any video when an external Blu-ray, DVD player or PS4 is connected.

Dell E2423H monitor is factory default set at HDMI EDID with three Block (Detailed Timing Descriptor) to support 1920 x 1080 @ 60 Hz. To display a resolution of 3840 x 1080 @ 60 Hz or lower, you need to switch the monitor HDMI EDID from three Block to 2 Block.

  1. Remove all input cables from the monitor.
  2. Press and hold Button 3 and Button 4 for 5 seconds.
  3. A message box appears. Select Enable to switch to lower primary resolution.

To display 1920 x 1080 resolution over HDMI again, you need to switch the monitor back to HDMI EDID 3 Block. Follow Steps 1 & 2, and Select Disable.
Horizontal stripes when watching online videos using Microsoft Movies and TV app, Microsoft Internet Explorer or Microsoft Edge. Unwanted horizontal stripes appear on the video playback window when viewing online videos on YouTube using Microsoft Internet Explorer or Microsoft Edge browser. They are also seen while watching online videos using the Movies and TV app.
  • Change the monitor resolution to 4k 3840 x 1080 or lower.
  • For YouTube videos, change the playback resolution to 720p or lower.

To learn more about how to view or download the User Guides and Manuals for your Dell product. See the Dell knowledge-base article Manuals and Documentation for your Dell Product.

 

Frequently asked questions

How do I set the maximum resolution on Dell E2423H monitor?

Using Windows Display Settings

In Windows 11, Windows 10, Windows 8 or 8.1 and Windows 7:

  1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop view.
  2. Right-click the desktop and click Screen Resolution.
  3. Click the dropdown list of the Screen Resolution and select 1920 x 1080.
  4. Click OK

Using Nvidia Control Panel

To change the resolution using the Nvidia Control Panel:

  1. Right-click the desktop and click Nvidia Control Panel.
  2. Click the + symbol next to Display on the left pane.
  3. Select Change Resolution under Display.
  4. In the dropdown menu on the right pane, select the resolution 1920 x 1080.
  5. Click Apply.

Using AMD Catalyst Control Center

To change the resolution using the AMD Catalyst Control Center:

  1. Right-click the desktop and click AMD Catalyst Control Center.
  2. Click the + symbol next to Display on the left pane.
  3. Select Change Resolution under Display.
  4. In the dropdown menu on the right pane, select the resolution 1920 x 1080.
  5. Click Apply.
Note: If you do not see the recommended resolution as an option. You may need to update the video card (GPU) driver by visiting the Dell Drivers & Downloads website or the video card (GPU) manufacturers website. To learn how to download and update a device driver, see the Dell knowledge-base article: How do I download and install a device driver?

How do I reset the Dell E2423H monitor to factory defaults?

To reset the Dell E2423H Monitor to factory defaults, see the Reset to Factory Settings section of this article.

How do I run diagnostics on the Dell E2423H monitor?

The Dell E2423H monitor has two integrated diagnostics that are available:

  • Self-Test Feature Check - The self-test feature check on the Dell E2423H monitor allows you to check whether the monitor is functioning properly.
 
  • Built-In Self-Test - The Dell E2423H monitor has a integrated self-test that helps you identify if the screen abnormality is with the monitor or the video card (GPU) on your computer. When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade. It is always a good practice to isolate the monitor by running the Built-In Diagnostics.

To learn how to run a diagnostic test, see the Running Diagnostics on Dell E2423H Monitor section of this Dell knowledge-base article.

How do I troubleshoot common issues with the Dell E2423H monitor?

The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell E2423H monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues and so on.

How do I navigate the On-Screen Display menu?

To navigate the On-Screen Display (OSD) menu, use the buttons on the monitor. The monitor control buttons are usually on the right side, either on the side, front, or bottom of the monitor. To access the On-Screen Display (OSD) menu, press Button 3 on the monitor.

For more information about using the On-Screen Display (OSD) menu and different menu options. See the Operating Your Monitor section in the User's Guide of your Dell E2423H monitor.

How do I check the model number, firmware version and Service Tag using the On-Screen Display (OSD) menu?

More monitor information like the model number, firmware version and Service Tag can be accessed from the monitor's OSD (On-Screen Display).

  1. Press Button 3 (Figure 2) on the monitor to enter the On-Screen Display (OSD) Menu.
  2. Press Button 1 or Button 2 to highlight Others option in the menu and press Button 3 to select.
  3. Press Button 1 or Button 2 to highlight Model Number or Firmware Version option in the menu and press Button 3 to select.
  4. Press Button 3 to exit the OSD menu.

How to troubleshoot no video issue when the monitor is connected using DisplayPort?

Dell E2423H supports both DisplayPort 1.4 connectivity with your PC. If the video or graphics card (GPU) on your PC supports DisplayPort 1.2, it is required to change the monitor to DisplayPort 1.2 mode.

Note: The default factory setting on the Dell E2423H is DisplayPort 1.4 (DP1.4).
  1. Press Button 3 (Figure 4) on the monitor to enter the On-Screen Display (OSD) Menu.
 
  • Press Button 1 or Button 2 to highlight Input Source in the menu and press Button 3 to select.
 
  • Press Button 1 or Button 2 to highlight DP in the menu.
 
  • Press and hold Button 3 for approximately 10 s until the DisplayPort configuration message appears.
 

E2423H_Front_Buttons

Figure 4: Dell E2423H Front Panel Buttons

  • Press Button 3 to select Disable and change the display mode to DisplayPort version 1.2.

What is the supported orientation to set up Dell E2423H monitor?

Dell E2423H monitor orientation must always be in landscape mode. This includes any wall-mounted monitors and monitors on a stand. In a multiple monitor setup, Dell E2423H should not be rotated either to 180° (landscape) or 90° (portrait).

Caution: Dell E2423H setup must comply with the recommended panel orientation and working angle only. Setting up the monitor in an orientation that is not recommended may damage the monitor and/or cause a safety hazard.

When setting up your Dell E2423H monitor, ensure that the monitor front panel buttons is on the bottom right.

Wall Mounting

E2423H_Wall_Mounting

Figure 5: Wall Mounting (Optional) the Dell E2423H monitor

See the instructions that come with the VESA-compatible base mounting kit.

  1. Place the monitor panel on a soft cloth or cushion on a stable flat table.
  2. Remove the stand.
  3. Use a screwdriver to remove the four screws securing the plastic cover.
  4. Attach the mounting bracket from the wall mounting kit to the LCD.
  5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
Note: For use only with UL or CSA or GS-listed wall-mount bracket with minimum weight/load bearing capacity of 12.44 kg (27.43 lb) for E2423H
Warning: The monitor should not be rotated 180° (landscape). The monitor should not be orientated at 90° (portrait).

Affected Products

Dell E2423H
Article Properties
Article Number: 000203421
Article Type: How To
Last Modified: 15 Sept 2022
Version:  3
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