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Symantec Endpoint Encryption and Samsung Self-Encrypting, Solid State Drives (SED)

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Article Summary: This article contains information regarding incompatibility between Symantec Endpoint Encryption and Samsung Self-Encrypting, Solid State Drives (SED).




  

 Symantec Endpoint Encryption and Samsung Solid State Drive Compatibility 

    

You may notice that you are unable to encrypt a Samsung self-encrypting (SED), solid state drive (SSD) using Symantec Endpoint Encryption. After installing the Symantec software and rebooting the system, the Symantec console identified the SED storage volume with the notification: "Partitions not managed by SEE." The option to encrypt the selected partition is grayed out.

The Symantec Endpoint Encryption manager console will recognize the volume and provide reporting on it, but it will not manage the accessibility or encryption of the drive, since the drive is already encrypted. Additionally, the SED cannot be remotely managed or accessed by Symantec PGP.

SLN289017_en_US__1new_notice Notice:
Please note that while a self-encrypted hard drive is always encrypting data, the information is not secure until you configure the drive and add a password.


For more information about Samsung SSDs and Endpoint Encryption, please see the Symantec Endpoint Encryption Full Disk should support Samsung SSD OPAL Hard Drive feature request on the Symantec website.


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Article Properties
Article Number: 000178733
Article Type: Solution
Last Modified: 20 Nov 2020
Version:  2
Find answers to your questions from other Dell users
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Article Properties
Article Number: 000178733
Article Type: Solution
Last Modified: 20 Nov 2020
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.