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Netskope Client Support for macOS Big Sur

Summary: This article contains information about Netskope Client support for macOS Big Sur.

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Symptoms

Apple has made significant changes to the way software vendors can interact with the operating system starting with macOS Big Sur (macOS 11). Updating the Netskope client to Netskope Client Release 78 is required for compatibility with these updates to macOS.

Affected Products:

Netskope Client for macOS

Affected Versions:

Netskope Client Release 78

Affected Operating Systems:

macOS 11 (Big Sur) and earlier

Cause

Not applicable.

Resolution

Netskope Client Release 78 supports macOS Big Sur. Netskope Client Release 78 supports both Kernel Extensions (used on macOS Catalina [macOS 10.15] and earlier) and Network Extensions (macOS Big Sur). Netskope Client Release 77 and earlier only use Kernel Extensions which are not supported on macOS Big Sur.

Note: If Netskope Client Release 78 is already installed on macOS Catalina and the user upgrades to macOS Big Sur, Netskope Client does not need further updates. It automatically works on macOS Big Sur.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Netskope