How to Track a Courier Part from Dell Technical Support
Summary: Learn how to track the courier part sent by Dell Technical Support using the UPS tracker.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
Dispatch Tracking (UPS)
Note:
To track the dispatch of Dell parts you will require the Dell Shipping Reference number.
This is usually referred to by technical support as the DPS Number.
The DPS Number will be 11 digits long and start with a country code. (for example, UK = 04)
All parts dispatched via technical support team are sent using UPS courier company.
You can track the parts sent via the UPS website
Image 1 - UPS Site
- Visit the UPS tracking site - http://www.ups.com/tracking/tracking.html
- Click on Track by Reference
Image 2 - Tracking your delivery
- Fill in your Dell shipment Reference. (Shipment Reference = DPS number)
- Select the Country
- Click on Track
Note: A change was made to the EMEA UPS tracking site that now masks part of the UPS tracking number. Create an UPS account and login to the website before searching for your tracking number to see the entire number.
Additional Information
Recommended Articles
Here are some recommended articles related to this topic that might be of interest to you.
Article Properties
Article Number: 000137475
Article Type: How To
Last Modified: 06 Aug 2024
Version: 7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.