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Dell Soundbars Cannot Be Installed on Dell Gaming Monitor Stands

Summary: This article provides information about the Dell soundbar compatibility with Dell Gaming monitors.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Dell soundbars cannot attach to Dell Gaming monitors or stands.

Cause

Dell Gaming monitors use a different design than other Dell monitors.

The List of gaming monitors can be found in the following article: Dell Gaming and Alienware Monitor Frequently Asked Questions.

Resolution

Dell Soundbar Compatibility

Dell offers a range of soundbars. Examples:

  • Dell Slim Conferencing Soundbar - SB522A
  • Dell Slim Soundbar - SB521A
  • Dell Pro Stereo Soundbar - AE515M (Skype for Business certified)
  • Dell Stereo Soundbar - AC511M

Dell soundbars can be installed on select E, P, and U series monitors. Go to the compatibility section in the product page to get the list of compatible monitors.

Note: Dell Gaming and Alienware monitors (except AW5520QF) do NOT have in-built speakers. For more information, go to article: Getting Audio From Dell Gaming and Alienware Monitors

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Affected Products

Alienware 25 Gaming Monitor AW2518H, Alienware 25 Gaming Monitor AW2518Hf, Alienware 34 Monitor AW3418DW, Alienware 34 Monitor AW3418HW, Alienware 34 Curved OLED Monitor AW3423DW, Alienware 25 Gaming Monitor AW2521H , Alienware 25 Gaming Monitor AW2521HF, Alienware 25 Gaming Monitor AW2521HFA, Alienware 25 Gaming Monitor AW2521HFL, Alienware 25 Gaming Monitor AW2521HFLA, Alienware 27 Gaming Monitor AW2720HF, Alienware 27 Gaming Monitor AW2720HFA, Alienware 27 Gaming Monitor AW2721D, Alienware AW3420DW, Alienware 38 Curved Gaming Monitor AW3821DW, Alienware 55 OLED Monitor AW5520QF, Dell AX510/AX510 PA Stereo Soundbar Speaker System, Dell Pro Stereo Soundbar - AE515M, Dell S2417DG, Dell S2419HGF, Dell Gaming S2421HGF, Dell 24 Curved Gaming Monitor S2422HG, Dell 25 Gaming Monitor S2522HG, Dell S2716DG, Dell S2719DGF, Dell 27 Gaming Monitor S2721DGF, Dell S2721DGFA, Dell Gaming S2721HGF, Dell 27 Curved Gaming Monitor S2722DGM, Dell S3220DGF, Dell 32 Curved Gaming Monitor S3222DGM, Dell 32 Curved Gaming Monitor S3222HG, Dell 34 Curved Gaming Monitor S3422DWG, Dell Slim Soundbar - SB521A, Dell Slim Conferencing Soundbar - SB522A, Dell Professional Sound Bar AE515, Dell Stereo Soundbar - AC511M, Dell USB Soundbar AC511, Dell 24 Gaming Monitor G2422HS, Dell 27 Gaming Monitor G2722HS, Dell 27 Gaming Monitor G2723HN, Dell 32 Gaming Monitor G3223D, Dell 32 4K UHD Gaming Monitor G3223Q ...
Article Properties
Article Number: 000201882
Article Type: Solution
Last Modified: 04 júl 2024
Version:  3
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