How to Identify the Version of Dell Digital Delivery
Summary: This article discusses how to verify the Dell Digital Delivery product version.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
Affected Products:
- Dell Digital Delivery
Affected Operating Systems:
- Windows 8.1
- Windows 10
- Windows 11
Dell Digital Delivery provides quick access to software licenses purchased with Dell Windows consumer and commercial computers.
Versioning of Dell Digital Delivery may be needed for:
- Installing the product
- Troubleshooting the product
- Uninstalling the product
To identify the version:
- Right-click the Windows Taskbar and then select Task Manager.
Figure 1: (English Only) Task Manager
Note: For Windows 11, reference How to Launch the Windows 11 Task Manager.
- Right-click either:
- Legacy: Dell Digital Delivery Windows Services and then Properties
- Modern:
Dell.D3.WinSvcand then Properties
| Legacy | Modern |
|---|---|
 Figure 2: (English Only) Legacy Dell Digital Delivery Windows services properties |
 Figure 3: (English Only) Modern Dell.D3.WinSvc properties |
- In the properties pane, go to the Details tab and then document the Product version.
| Legacy | Modern |
|---|---|
 Figure 4: (English Only) Legacy DeliveryService properties |
 Figure 5: (English Only) Modern Dell.D3.WinSvc properties |
Note: The Product version in the screenshots may differ from your environment.
- Close Task Manager
- Right-click the Windows Start Menu and then click Apps & features.
Figure 6: (English Only) Apps & features
- In Apps and features, document the product version for either:
- Legacy: Dell Digital Delivery
- Modern: Dell Digital Delivery Services
| Legacy | Modern |
|---|---|
 Figure 7: (English Only) Legacy Dell Digital Delivery |
 Figure 8: (English Only) Modern Dell Digital Delivery Services |
Warning:
- If a version mismatch occurs between service (step 3) and application (step 6), then:
- Uninstall Dell Digital Delivery.
- Install Dell Digital Delivery. More information reference How to Download and Install Dell Digital Delivery.
Article Properties
Article Number: 000195915
Article Type: How To
Last Modified: 09 feb 2024
Version: 4
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