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Secureworks Taegis XDR Agent System Requirements

Summary: System requirements must be met when installing the Secureworks Taegis XDR Agent.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

This article covers the system requirements for installing the Secureworks Taegis XDR Agent.


Affected Products:

  • Secureworks Taegis XDR
  • Secureworks Taegis ManagedXDR

Affected Versions:

  • Windows Taegis Agent: v1.0.16 and Later
  • Linux Taegis Agent: v1.2.13.0 and Later
  • macOS Taegis Agent: v1.2.13.0 and Later

Affected Operating Systems:

  • Windows
  • Linux
  • macOS

General Requirements

Web Console Supported Browsers:

  • Chrome
  • Edge
  • Firefox
Note: Mobile web browsers are not currently supported.

Network Protocols:

  • TLS: 1.2 or later
  • TCP 80, 443, and 8443

Firewall Allowlist:

Secureworks Taegis XDR Agent requires outbound traffic to be added to the allowlist for:

Source Destination Reason
Web Console Access ctpx.secureworks.com Web Console Access
Taegis Endpoint Agent reg.[ENV].taegiscloud.com Taegis Endpoint Agent Registration Service
Taegis Endpoint Agent wss://sink.[ENV].taegiscloud.com Taegis Endpoint Agent Network Connectivity
Taegis Endpoint Agent for Linux drivers.taegiscloud.com Required for a Linux agent to pull down the correct drivers for the kernel your system is running.
Taegis Endpoint Agent for Windows http://www.microsoft.com/pkiops/crl
http://www.microsoft.com/pkiops/certs
http://crl.microsoft.com/pki/crl/products
http://www.microsoft.com/pki/certs
Required for CRL revocation checks performed by the operating system on behalf of the Taegis XDR Windows Agent.

Alternatively, you can add *.taegiscloud.com.

Note: [ENV] varies depending on the region that your tenant is in. Replace [ENV] with the appropriate character depending on your tenant location:
  • Use C if your tenant is in US1: https://ctpx.secureworks.com/
  • Use D if your tenant is in US2: https://delta.taegis.secureworks.com/
  • Use E if your tenant is in the EU: https://echo.taegis.secureworks.com/
  • Use F if your tenant is in the USWEST: https://foxtrot.taegis.secureworks.com/

For specific operating system requirements, click Windows, Linux, or macOS for more information.

General Requirements:

  • Local Administration rights are required for installation.

Supported Operating Systems:

  • Server
    • Windows Server 2022
    • Windows Server 2019
    • Windows Server 2016
  • Desktop
    • Windows 11
    • Windows 10

Hardware Requirements:

  • RAM
    • 4 GB
  • CPU
    • Two Cores

General Requirements:

  • Root rights are required for installation.

Supported Operating Systems:

Hardware Requirements:

  • Amazon Linux 2
  • CentOS
    • 7.0
  • Oracle Linux
  • Red Hat Enterprise Linux
    • 7
    • 8
    • 9
  • Ubuntu
    • 18.04
    • 20.04
  • RAM
    • 4 GB
  • CPU
    • Two Cores

General Requirements:

  • Administrative rights are required for installation.

Supported Operating Systems:

  • Ventura 13
  • Monterey 12 (including M1 chipsets)
  • Big Sur 11
  • Catalina 10.5

Hardware requirements:

  • RAM
    • 4 GB
  • CPU
    • Two Cores

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Secureworks
Article Properties
Article Number: 000188296
Article Type: How To
Last Modified: 28 aug 2023
Version:  9
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