Incorrect CPU Speed Reporting in Alienware OC Control
Summary: Alienware OC (OverClock) Controls reports a CPU speed of 777 on Aurora R10 Ryzen Edition computers.
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Symptoms
Alienware OC Controls always displays a 777 CPU speed.
Cause
During the update from Alienware OC Controls version 1.2.74.1238 to 1.3.0.1239, the AMDRyzenMaster driver is not installed correctly during the upgrade.
Resolution
Update Alienware OC Controls
Alienware OC Controls version 1.3.13.1300 or newer fixes this issue and it can be downloaded from the Dell Driver Site.
Registry Edit
If Alienware OC Controls still experiences this issue after the update to the newest version, the following Registry edit can be done.
Warning: A backup of the Registry or a Restore Point should be made before you edit the Registry.
How to Back up and Restore the Registry in Windows
How to Back up and Restore the Registry in Windows
- In the search box on the Taskbar, type regedit. Then, right-click Registry Editor (Desktop app) and select "Run as Administrator."
- Go to the following Registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AMDRyzenMasterDriverV16
- Change the ImagePath value to the correct AMD Ryzen Master drivers path as picture below (Figure 1).
Figure 1
- Exit Registry Editor.
- Reboot the computer.
If you have further questions about this article, contact Dell Technical Support.
Products
Alienware Aurora Ryzen Edition R10Article Properties
Article Number: 000186434
Article Type: Solution
Last Modified: 10 máj 2021
Version: 2
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