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How to Enable Compliance Reporter for Dell Data Security Servers

Summary: Compliance Reporter may be enabled on Dell Data Security servers by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

This article provides the steps for enabling Dell Compliance Reporter on Dell Data Security server products.

Affected Products:

  • Dell Security Management Server
  • Dell Security Management Server Virtual

Affected Versions:

  • v10.1.0 to 11.2.0

Affected Operating Systems:

  • Windows
  • Linux

Cause

Not applicable

Resolution

Dell Compliance Reporter was disabled due to known vulnerabilities and replaced with Managed Reports in v10.1 for Dell Data Security products:

  • Dell Security Management Server
  • Dell Security Management Server Virtual

In rare circumstances, Dell Compliance Reporter must be re-enabled for legacy or custom reports. Click either Dell Security Management Server or Dell Security Management Server Virtual for more information.

Note: Dell Compliance Reporter is removed in versions 11.3.0 and later.
Warning: Dell Compliance Reporter should only be enabled if instructed by Dell ProSupport.

Dell Security Management Server

  1. Go to %SystemRoot%\System32.
  2. Right-click Notepad.exe and then select Run as administrator.

Run as administrator

  1. Click File and then select Open.

Open

  1. In the Open UI:
    1. Go to File Name C:\Program Files\Dell\Enterprise Edition\Security Server\conf\application.properties.
    2. Change the menu selection from Text Documents (*.txt) to All Files (*.*).
    3. Click Open.

Open UI

Note: The directory for application.properties may differ based on what was configured during installation.
  1. Modify reporter.server.url= to reporter.server.url=https://FQDN.domain.com:8084/reporter.

Updated properties

Note:
  • FQDN.domain.com = The fully qualified domain name (FQDN) of the Dell Security Management Server
    • The example FQDN will differ in your environment.
  • 8084 is the default port for Dell Compliance Reporter.
  1. Click File and then select Save.

Save

  1. Right-click the Windows Start Menu and then click Run.

Run

  1. In the Run UI, type services.msc and then click OK.

Run UI

  1. Locate and then double-click Dell Compliance Reporter.

Dell Compliance Reporter

  1. From the Dell Compliance Reporter Properties:
    1. Change Startup type to Automatic.
    2. Click the Service status button to Start.
    3. Click OK.

Dell Compliance Reporter properties

  1. Right-click Dell Security Server and click Restart.

Restart

Dell Security Management Server Virtual

  1. Log in to the Dell Enterprise Server Virtual administration console.

Dell Security Management Server Virtual login

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. Stop the server services.
Note: For more information about how to stop services, reference How to Stop and Start Services in Dell Security Management Server Virtual.
  1. From the Main Menu, select Launch Shell and then press Enter.

Launch Shell

  1. From Shell, type su dellsupport and then press Enter.

Switch user

  1. Populate the password and then press Enter.

Password

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: dellsupport
    • Password: dellsupport
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. Type sudo vi /opt/dell/server/security-server/conf/application.properties and then press Enter.

Application properties

  1. Scroll to reporter.server.url.

Reporter server URL

  1. At reporter.server.url=, press I to insert.

Insert

  1. At reporter.server.url=, type https://FQDN.domain.com:8084/reporter.

Populated reporter server URL

Note:
  • FQDN.domain.com = The fully qualified domain name (FQDN) of the Dell Security Management Server Virtual
    • The example FQDN differs in your environment.
  • 8084 is the default port for Dell Compliance Reporter.
  1. Press ESC to exit the insert option, type :wq! and then press Enter.

Write and quit

  1. Type sudo ufw allow in "Dell Compliance Reporter" and then press Enter.

Allow

  1. Type exit and then press Enter.

Exit

  1. Type exit and then press Enter.

Exit

  1. Start the server services.
Note: For more information about how to start services, reference How to Stop and Start Services in Dell Security Management Server Virtual.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000156418
Article Type: Solution
Last Modified: 02 nov 2023
Version:  13
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