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Absolute System Requirements

Summary: Learn about the minimum system requirements that must be addressed when installing Absolute on Windows.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

System requirements must be addressed before installing Absolute.

Affected Products:

  • Absolute

Affected Operating Systems:

  • Windows

Absolute system requirements vary between the Endpoint agent and Console. Click the appropriate device for more information.

Endpoint

Absolute endpoints have specific Network, Hardware, Software, and Language requirements. Click the appropriate section for more information.

Network

Destination Protocol Port Description
search.namequery.com HTTP/TCP 80 Absolute agent communication for Windows and Mac
search.namequery.com HTTPS/TCP 443 Absolute agent communication for Windows and Mac
search2.namequery.com HTTP/TCP 80 Data Delete & Device Freeze
search64.namequery.com HTTP/TCP 80 Absolute Consumer agent
cdta.namequery.com HTTP/TCP 80 Data Transfer
a.fc.namequery.com HTTP/TCP 80 Real-Time-Technology over IP (RTT-IP)
fo.fc.namequery.com HTTP/TCP 80 Real-Time-Technology over IP (RTT-IP)
resources.namequery.com HTTPS/TCP 443 Absolute 7 components delivered from Microsoft Azure Content Delivery Network
HTTPS/TCP HTTPS/TCP 443 End-User Messaging
api.absolute.com HTTPS/TCP 443 Web Services API
ctm.server.absolute.com HTTPS/TCP 443 Absolute agent communication for Android and Chromebook
gcm-http.googleapis.com HTTPS/TCP 443 Google Cloud Messaging for Android and Chromebook
Chrome.google.com HTTPS/TCP 443 Absolute for Chromebooks Extension Web Store

Hardware

The Persistence feature is available on select hardware models from various manufactures. This feature allows visibility and control over devices, regardless of a user or location. Reference Absolute OEM PartnersThis hyperlink is taking you to a website outside of Dell Technologies. for a list of hardware models that support the persistence feature.

Software

Operating Systems (32 and 64 bit)
  • Windows 111
  • Windows 10
  • Windows 8.12
  • Windows 83
  • Windows 7
  • Windows Vista

1Windows 11 is supported as of Absolute Agent 7.17.0.2 and later.
2Windows RT 8.1 is not supported.
3Windows RT 8 is not supported.

Other Software
  • .NET Framework Version 3.5 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed This hyperlink is taking you to a website outside of Dell Technologies. for more information.

Language

Language support for endpoint agents:

  • English
  • French
  • German
  • Spanish
  • Japanese
  • Korean
  • Portuguese
  • Chinese (Traditional and Simplified)

Console

Console requirements vary between Windows and Mac platforms. Click the appropriate platform for specific information.

Windows

The console is supported in the following browsers:

  • Internet Explorer 11 or later
  • Microsoft Edge1
  • Google Chrome update 64.0 or later

1Microsoft Edge is only supported on Windows 10 version 1709 or later.

Note: Minimum supported screen resolution is 1024 x 768.

Mac

The console is supported in the following browsers:

  • Safari
  • Google Chrome update 64.0 or later
Note: Minimum supported screen resolution is 1024 x 768.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

   

Affected Products

Absolute
Article Properties
Article Number: 000131343
Article Type: How To
Last Modified: 30 okt 2024
Version:  14
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