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What is Dell Encryption Enterprise

Summary: Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition) is a client encryption application managed by a Dell Data Security server.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

This guide gives a brief description on the functions and features of Dell Encryption Enterprise.


Affected Products:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition

Affected Versions:

  • v8.0.0 and Later

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

The following are common questions that are asked about Dell Encryption Enterprise.

Dell Encryption Enterprise can be downloaded from https://www.dell.com/support. For more information, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.

The master installer version may be identified to verify system requirements and more. For more information, reference How to Identify the Version of the Dell Data Security Master Installer.

Child installers may be extracted from the master installer to install Dell Encryption Enterprise. For more information, reference How to Extract Child Installers from the Dell Data Security Master Installer.

The version of Dell Encryption Enterprise can be identified using the user interface (UI) or the installer. For more information, reference How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version.

Dell Encryption Enterprise system requirements differ between versions. For more information, reference Dell Encryption Enterprise System Requirements.

For supported Windows 10 feature updates, reference Dell Data Security Windows Version Compatibility.

Dell Encryption Enterprise can be installed through the Windows user interface (UI) or through the command line. For more information, reference How to Install Dell Encryption Enterprise.

Dell Security Management Server or Dell Security Management Server Virtual may be configured to authenticate Dell Encryption Enterprise with Windows Hello. For more information, reference How to Configure Dell Encryption Enterprise to Authenticate with Windows Hello.

Dell Encryption Enterprise can manually check for policy updates. For more information, reference How to Check for Policy Updates for Dell Data Security.

The recovery bundle may be downloaded through the administration console. For more information, reference How to Download the Dell Encryption Enterprise / Dell Encryption Personal Recovery Bundle.

The recovery bundle version may be identified in the file properties. For more information, reference How to Identify the Dell Encryption Enterprise / Dell Encryption Personal Recovery Bundle Version.

The recovery bundle may be run with a user interface or command line. For more information, reference the Dell LSA Recovery Guide for Dell Encryption Enterprise and Dell Encryption Personal.

Encrypted files may be identified with Windows System Scan (WSScan). For more information, reference How to Use WSScan for Dell Data Security.

Dell Data Security signing certificate information is made available along with the version in which each signing certificate is used. For more information, reference Dell Data Security Signing Certificate Updates.

Secure hash algorithm 1 (SHA1) code-signing certificates are no longer valid. For more information, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.

The log collection process for Dell Encryption Enterprise uses an application that is called DiagnosticInfo.exe. For more information, reference How to Collect Logs for Dell Data Security Using DiagnosticInfo.

Dell Encryption Enterprise can be uninstalled using the Dell Data Security Uninstaller. For more information, reference How to Run the Dell Data Security Uninstaller.


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000130430
Article Type: Solution
Last Modified: 30 apr 2024
Version:  15
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