How to Obtain the CrowdStrike Customer Identification
Summary: Learn how to find your CrowdStrike Customer Identification (CID) by following these instructions. These instructions support Windows, Mac, and Linux.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
The CrowdStrike Customer Identification (CID) is used to:
- Activate the CrowdStrike Falcon Sensor
- Troubleshoot the CrowdStrike Falcon Console
Affected Products:
- CrowdStrike
Affected Operating Systems:
- Windows
- Mac
- Linux
Cause
Not applicable
Resolution
Locate your customer ID (CID) in the CrowdStrike Falcon Console by following these instructions.
- In a Google Chrome or Microsoft Edge browser, go to your Falcon Console login URL.
- Falcon US-1: https://falcon.crowdstrike.com/login/
- Falcon US-2: https://falcon.us-2.crowdstrike.com/login/
- Falcon EU-1: https://falcon.eu-1.crowdstrike.com/login/
- Falcon US-GOV-1: https://falcon.laggar.gcw.crowdstrike.com/login/
- Falcon US-1: https://falcon.crowdstrike.com/login/
- Populate the CrowdStrike account holder’s credentials, and then click Log In.
- In the left menu pane, select the Host setup and management app icon and then select Sensor downloads.
Note: The layout in the example may differ slightly from your environment.
- Under HOW TO INSTALL, document the Customer ID.
Note:
- The Customer ID differs in your environment.
- In the example, C87F75774D is the Customer ID.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Affected Products
CrowdStrikeArticle Properties
Article Number: 000129349
Article Type: Solution
Last Modified: 08 feb 2024
Version: 17
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