Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

How to Enable SSH in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition

Summary: A secure shell (SSH) user may be created in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

This article covers how to enable a secure shell (SSH) user in Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

Dell Security Management Server Virtual
Dell Data Protection | Virtual Edition

Affected Versions:

v8.2.0 and Later

Affected Operating Systems:

Linux

Cause

Not applicable.

Resolution

The process to enable an SSH user for Dell Security Management Server Virtual varies between versions. Click the appropriate version for more information. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

To create an SSH user:

  1. Log in to the virtual appliance using the default administrator (delluser) credentials.

Dell Security Management Server Virtual administration console

Note:
  • The default credentials for the virtual appliance are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select SSH and then press Enter.

SSH

  1. Press the spacebar to enable delluser, dellsupport, or dellconsole. Once all wanted accounts are checked, select OK, and then press Enter.

Enabling accounts

To create an SSH user:

  1. Log in to the virtual appliance using the default administrator (ddpuser) credentials.

Dell Security Server Virtual administration console

Note:
  • The default credentials for the virtual appliance are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select SSH Settings and then press Enter.

SSH Settings

  1. Press the spacebar to enable ddpuser, ddpsupport, or ddpconsole. Once all wanted accounts are checked, select OK, and then press Enter.

Enabling accounts

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000124760
Article Type: Solution
Last Modified: 20 dec 2022
Version:  12
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.