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How to Configure Updates in Dell Threat Defense

Summary: Updates can be configured in Dell Threat Defense by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Note:

This article covers how to configure updates in Dell Threat Defense.

Affected Products:

Dell Threat Defense

Cause

Not applicable.

Resolution

The base configuration for the Dell Threat Defense console automatically updates devices to the latest version. A Threat Defense Administrator can optionally deploy builds to test and pilot zones before production.

  1. From a web browser, go to the Dell Threat Defense administration console at:
  2. Log in to the Dell Threat Defense administration console.

Dell Threat Defense administration console

  1. In the console, click the Settings tab.

Settings

  1. Under Settings, click Agent Update.

Agent Update

  1. The Production zone is set to Auto-Update by default. It can be changed to a specific agent version or set to Do Not Update. By default, Test & Pilot zones cannot be configured if Production is set for Auto-Update. To enable the option for Test & Pilot zones, change Auto-Update to a specific version or Do Not Update.

Production zone settings

 

SLN310045_en_US__8ddpkm1357e

 
Note: The builds may differ from the pictured example.
  1. Select at least one Test zone and build version from the drop-down lists.

Test zone

Note:
  • A zone must be created before setting up a Test or Pilot group. Reference the Add Zone portion of How to Manage Zones in Dell Threat Defense for more information.
  • The zones and builds may differ from the pictured example.
  1. Select at least one Pilot zone and build version from the drop-down lists.

Pilot zone

Note:
  • A Test zone and Pilot zone are independent of each other. You can either create one, both, or none of them.
  • The zones and builds may differ from the pictured example.
  1. Once updates are configured, click Apply.
Note: Devices will check for updates over update.cylance.com on port 443. If an update is available, the build will be downloaded over download.cylance.com on port 443.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Threat Defense
Article Properties
Article Number: 000123806
Article Type: Solution
Last Modified: 20 dec 2022
Version:  8
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