Dell 2-in-1 Laptops Cannot Bypass the Secure Sign-On in Tablet mode
Summary: The following article provides information about a failure to bypass the secure sign-on in tablet mode on Dell 2-in-1 laptops.
Instructions
Dell 2-in-1 laptops on tablet mode do not bypass the secure sign-on screen
Dell 2-in-1 laptop owners report that they cannot bypass the Windows secure sign-on (CTRL + ALT + DEL) when they are in tablet mode. They must unfold into laptop mode and use the keyboard to sign in.
Note: This is the laptop working as designed.
When you fold your 2-in-1 laptop into tablet mode, both the keyboard and the touchpad are automatically disabled. You can find out more about Table mode in Windows 10 in the following article:
Note: Dell's recommended best practice would be to use Slide to Unlock instead of the secure sign-on option. Alternatively, you can continue to use the laptop keyboard depending on your requirements.
Affected Products
Inspiron 3153 2-in-1, Inspiron 3195 2-in-1, Inspiron 7353 2-in-1, Inspiron 7359 2-in-1, Inspiron 13 7368 2-in-1, Inspiron 7391 2-in-1, Inspiron 5481 2-in-1, Inspiron 15 5568 2-in-1, Inspiron 15 5579 2-in-1, Inspiron 5591 2-in-1, Inspiron 7786 2-in-1
, Latitude 5290 2-in-1, Latitude 7200 2-in-1, Latitude 13 3379 2-in-1, Latitude 7350 2-in-1 (End of Life), Latitude 7389 2-in-1, Latitude 7400 2-in-1, XPS 13 7390 2-in-1, XPS 15 9575 2-in-1
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Article Properties
Article Number: 000136158
Article Type: How To
Last Modified: 17 Jun 2024
Version: 6
Find answers to your questions from other Dell users
Support Services
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Article Properties
Article Number: 000136158
Article Type: How To
Last Modified: 17 Jun 2024
Version: 6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.