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How to Roll Back a Device Driver on Dell Windows Computers

Summary: Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

In some rare instances, a device can become unstable or stop functioning correctly when the device driver is updated.

Driver rollback feature in Microsoft Windows helps restore the device driver to a previous version. This helps avoid potential conflicts or issues with the new driver that is installed on the computer.

Driver issues can occur if the driver is corrupt or if another device driver is in conflicting with the updated version.

To roll back a device driver to a previous working version, follow these steps:

  1. Press the Windows + R key on the keyboard.

  2. In the Run dialog box, type devmgmt.msc and press Enter.

  3. In the Device Manager window, right-click the suspected driver name and select Properties.

    Right click menu in device manager

  4. The device driver that has stopped functioning may be displayed in the Device Manager with an exclamation mark or a red cross. See the Dell knowledge base article Drivers and Downloads FAQs for troubleshooting device manager errors.

  5. Go to the Driver tab and click Roll Back Driver.

    roll back option in the driver properties window

    Note: If the rollback driver button is not available (disabled), it indicates that a previous version of the driver is not available on the computer. Uninstall the driver and install the latest version from the Dell Drivers & Downloads website.
  6. Restart the computer.

Additional Information

Affected Products

Chromebox, Alienware, Inspiron, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Fixed Workstations

Products

Legacy Desktop Models, OptiPlex, Vostro, XPS, PC & Tablet Accessories, Printers & Accessories, Vostro, XPS, Legacy Laptop Models, Mobile Workstations
Article Properties
Article Number: 000148845
Article Type: How To
Last Modified: 19 Aug 2024
Version:  9
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