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Introduction to the new features in 2020s Dell OptiPlex and Precision desktops

Summary: The following article provides information about the OptiPlex and Dell Precision desktops that are released in 2020. The new features that apply to these new desktops.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Table of Contents:

  1. Real-Time Clocks (RTC) Reset
  2. Clear a BIOS Password
  3. New Diagnostic Error Codes
  4. No Legacy Mode Support
  5. Intel Desktop Processors without Intel Processor Graphics support

Real-Time Clock (RTC) Reset

 

Dell does not include RTC reset jumpers on the motherboards of its latest OptiPlex and Dell Precision desktops. You can find out more about this on the following article:

Clear a BIOS Password

 

Dell does not include Password clear Jumpers on the motherboards of its latest OptiPlex and Dell Precision desktops:

  • You need the Primary Password to clear the administrator and BIOS password
  • After contacting Dell Support, you are asked for a code that displays on the locked desktop’s screen. The agent needs that code to get a 32 character reset password generated, then the agent relays that code to you

New Diagnostic Error Codes

 

OptiPlex and Dell Precision desktops have added new error codes to the laptop style of Flash Light Emitting Diode (LED) diagnostic indicators. These were introduced on the last generation of desktops. You can use the following articles to identify any start up error on your new desktop:

No Legacy Mode Support

 

The BIOS on the latest OptiPlex and Dell Precision desktops does not support Legacy Mode. Dell only supports Unified Extensible Firmware Interface (UEFI) mode on its new devices. You can find out more from the following article:

Intel Desktop Processors without Intel Processor Graphics support

 

There are Intel Core processors that end with the letter F. Or Intel Core X-series Processors (processors with a number ending with X.) These types of intel Central Processor Unit (CPU) do not have the Intel Processors Graphics integrated on to them. You can look up the processors from the article below from Intel support pages:

If you purchase an OptiPlex or Dell Precision desktop with one of these CPUs, the non-active video ports are blanked off.


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Affected Products

Fixed Workstations
Article Properties
Article Number: 000131722
Article Type: How To
Last Modified: 25 Jul 2024
Version:  6
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