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Dell EMC VxRail: Deployment fails at step 27 "Creating management account on vCenter Server ..."

Summary: Deployment fails at step 27 "Creating management account on vCenter Server ..."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

VxRail: Deployment fails at step 27 "We experienced a problem. We understand how frustrating it is when things do not work. We recommend reviewing the error message below and trying again. Creating management account on vCenter Server ..."



kA23a000000GI7tCAG_3_0

Cause

Issue is caused when specifying the management username with a domain name after it.

Example:

Using username "management@vsphere.local" will cause deployment to fail at step 27

However,

Using username "management" will successfully create the management account.

Resolution

To resolve this issue:
If you're mid deployment you'll need to update the config-journal.json ( & possibly the config-initial.json) file with the correct user name for the PSC/VCSA management user only, by dropping the domain portion (ie. @vsphere.local). Once you update the file restart marvin service and re-try validation. You shouldn't have to RASR the nodes and start the build again. 
*This might also happen during node adds.

You may also RASR nodes and retry the deployment and use management username without a domain.  (If the above step fails and you still get the same build error)

Example: "management"

kA23a000000GI7tCAG_2_0

Another issue might come up in 4.7.535 is that the password provided in the wizard is accepted, but isn't supported. Use of ! is not allowed. Special char - is allowed, so used that:

Steps to fix this:

1) Generate the new blowfish with the new password:

echo -n "T3st-01" | openssl bf-cbc -iv 62726f6f6b697673 -nosalt -K $(xxd -p < /etc/vmware-marvin/password.key) | xxd -p

2) The return of this command will be needed to edit the /var/lib/vmware-marvin/config-journal.json file. Search for the entry vcManagementAccount and change the blowfish to the above generated.

3) Restart service vmware-marvin  and try again.

Affected Products

VxRail
Article Properties
Article Number: 000058564
Article Type: Solution
Last Modified: 21 Jul 2022
Version:  7
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