Why My Existing Monitor Does Not Connect to My New Dell Computer
Summary: This article describes why no DisplayPort, HDMI, or other adapters may ship with a computer.
Symptoms
Affected Products:
- Dell Monitors
No DisplayPort, HDMI, or other adapter shipped with the computer
Often computers are purchased as replacements for existing computer installations that do not require a replacement of the LCD display. Due to changes in the default graphics ports on newer computers, it is often found that cables or adapters are required to make the necessary connections between the computer and the existing LCD display.
Most computers today ship with DisplayPort
Cause
Not Applicable
Resolution
Connection options for newer computer graphics adapters
Dell offers our customers a wide variety of connection options that can be purchased at the Dell website:
- DisplayPort to High-Definition Multimedia Interface (HDMI) adapter
- DisplayPort to VGA adapter
- DVI-I to VGA adapter
- Use of a cable adapter is not supported in all configurations. Some graphics adapters may require a specific adapter or cable connection.
- If your display is over 5 years old, it is strongly suggested you consider a new display when purchasing a new computer to ensure that the display is compatible with your computer.