Windows Locks or Enters Standby After 1 Minute Due to Dell Optimizer Proximity Sensor
Summary: Platforms that support Modern Standby may experience systems locking more quickly (1 minute) than the timer of Power & Sleep in Windows setting. This is due to Dell Optimizer Proximity Sensor settings. ...
Symptoms
Affected Product:
Dell Optimizer
Cause
This is an expected behavior with platforms running Dell Optimizer. For enhanced security, Dell Optimizer has a higher priority than the Windows power setting.
To modify Dell Optimizer settings:
Resolution
- Launch Dell Optimizer and then click Start Exploring (Figure 1).
Figure 1: Welcome screen - Select Proximity Sensor (Figure 2).
Figure 2: Dell Optimizer screen
- Under Walk Away Lock, either:
- Click On to Off.(Figure 3)
- Modify Set lock timer.(Figure 3)
Figure 3: Proximity Sensor screen
Additional Information
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Affected Products
Dell Optimizer, Latitude 7310, Latitude 7410, Latitude 9410, Precision 5550, Precision 5560, Precision 7550, Precision 7560, Precision 5750, Precision 5760, Precision 7750, Precision 7760Products
Latitude 3120, Latitude 5320, Latitude 7320, Latitude 7420, Latitude 5520, Latitude 7520, Latitude 9520, Latitude 5420, Precision 3560Article Properties
Article Number: 000125433
Article Type: Solution
Last Modified: 25 Mar 2024
Version: 10
Find answers to your questions from other Dell users
Support Services
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Article Properties
Article Number: 000125433
Article Type: Solution
Last Modified: 25 Mar 2024
Version: 10
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.