Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

How to Install the Dell Data Protection Remote Management Console

Summary: The Dell Data Protection Remote Management Console can be installed by following these instructions.

This article applies to   This article does not apply to 

Symptoms

Dell Data Protection | Enterprise Edition and Dell Data Protection | Virtual Edition servers require the Remote Management Console to manage:

  • Policies
  • Reports
  • Encryption keys

Affected Products:

  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Virtual Edition

Affected Versions:

  • v8.0 to 9.1

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

The steps below cover installing the Remote Management Console (RMC) for both Dell Data Protection | Enterprise Edition and Dell Data Protection | Virtual Edition versions 8.0 to 9.1. Versions 9.2 and newer use a browser-based administration console. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version. The RMC installer is located in the Dell Data Protection | Virtual Edition package.

  1. Right-click and Extract the server software.

Extract

Note: For more information about how to download the server software, reference How to Download Dell Security Management Server.
  1. From the extracted installer files, go to either:
    • x64 bit: Installers\Remote Console\x64
    • x86 bit: Installers\Remote Console\x86
  2. Click setup.exe.

Setup

  1. Select a language and then click OK.

Language

  1. Click Next.

Welcome to the InstallShield Wizard

  1. Select I accept the terms in the license agreement and then click Next.

End User License Agreement

  1. Optionally, click Change to change the install location and then click Next.

Destination folder

  1. Populate the Dell Data Protection server fully qualified domain name (FQDN) and then click Next.

Set Host Data

  1. Click Install.

Ready to Install

  1. Click Finish.

InstallShield Wizard Completed


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000175222
Article Type: Solution
Last Modified: 26 Oct 2023
Version:  11
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000175222
Article Type: Solution
Last Modified: 26 Oct 2023
Version:  11
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.