Solution to the your battery not fully charging on certain Inspiron and Alienware systems.
ISSUE
On certain Alienware or Inspiron systems you may experience that you cannot fully charge the battery and the maximum battery capacity is limited to 60%. You may also notice the "MANUFACTURING MODE : LEVEL [08]" message is shown during POST or the system Fan is always spinning in a high speed.
Systems showing this issue:
Alienware 13 R3
Alienware 15 R3
Alienware 17 R4
Inspiron 14 5455
Inspiron 14 5468
Inspiron 15 5555
Inspiron 15 5565
Inspiron 15 5567
Inspiron 17 5755
Inspiron 17 5765
Inspiron 17 5767
Inspiron 15 7560
Vostro 14 5468
Vostro 15 5568
SOLUTION
To resolve this issue a simple reset of your system BIOS is required. Please follow the steps below for your specific system:
For Alienware 13 R3/15 R3/17 R4 and Inspiron 5565/5765
1. Power on the system and press
F2 key to enter into BIOS
2. Press
Fn+X key to clear the manufacturing mode as soon as below warning message appear.
3. Reboot the system by press
Ctrl+Alt+Delete and the message should disappear
For Inspiron 5567/5767/5468/7560, Vostro 5468/5468
1. Power on the system and press
F2 key to enter into BIOS
2. Reset the BIOS to default configuration by clicking the "
Restore Settings" button, choose "
BIOS Defaults" in Available Configurations and then click
OK button
3. Exit the BIOS and then reboot the system, the issue should be cleared