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什麼是 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager?

Summary: Dell Encryption Enterprise Self-Encrypting Drive Manager (先前稱為 Dell Data Protection Self-Encrypting Drive Manager) 是由 Dell Data Security 伺服器管理的用戶端應用程式。Dell Encryption Personal Self-Encrypting Drive Manager 是本機管理的用戶端應用程式。 ...

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Symptoms

本指南提供 Dell Encryption Enterprise Self-Encrypting Drive Manager 和 Dell Encryption Personal Self-Encrypting Drive Manager 特色與功能的簡短說明。


受影響的產品:

Dell Encryption Enterprise Self-Encrypting Drive Manager
Dell Encryption Personal Self-Encrypting Drive Manager
Dell Data Protection Self-Encrypting Drive Manager

受影響的版本:

v8.0.0 及更新版本

受影響的作業系統:

Windows


Cause

不適用。

Resolution

以下是關於 Dell Encryption Enterprise Self-Encrypting Drive Manager 和 Dell Encryption Personal Self-Encrypting Drive Manager 的常見問題:

注意:由於回應的複雜度或長度,有些問題可能會將您重新導向至不同的頁面。

Dell Encryption Enterprise Self-Encrypting Drive Manager 和 Dell Encryption Personal Self-Encrypting Drive Manager 包含於 Dell Encryption Enterprise / Personal 的下載中。這些可以從 https://www.dell.com/support 下載。如需詳細資訊,請參考如何下載 Dell Encryption Enterprise 或 Dell Encryption Personal

可識別主安裝程式版本,以確認系統需求等。如需詳細資訊,請參閱如何識別 Dell Data Security 主安裝程式的版本

可從主安裝程式解壓縮子安裝程式,以安裝 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager。如需詳細資訊,請參閱如何從 Dell Data Security 主安裝程式中解壓縮子安裝程式

可使用 UI 或安裝程式識別 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager 的版本。如需詳細資訊,請參閱如何識別 Dell Encryption Enterprise / Personal 自我加密磁碟機管理員版本

您可以手動檢查 Dell Encryption Enterprise Self-Encrypting Drive Manager 的原則更新。如需更多資訊,請參閱如何檢查 Dell 資料安全性/Dell 資料保護的原則更新

如果使用自我加密磁碟機 (SED) 區塊 SID 認證,則必須啟用 BIOS 管理員密碼。如果不需要 SED 區塊 SID 認證,則可以加以停用。如需更多資訊,請參閱因為 SED 區塊 SID 認證已啟用,開機前認證將無法啟動

Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager 的記錄收集程序會使用名為「DiagnosticInfo」的應用程式來收集記錄。如需更多資訊,請參閱如何使用 DiagnosticInfo 為 Dell Data Security/Dell Data Protection 收集記錄

開機前認證 (PBA) 環境的記錄收集程序會依端點使用 UEFI 或傳統 BIOS 模式而有所不同。如需更多資訊,請參閱如何收集 Dell Data Security / Dell Data Protection 開機前認證環境的記錄

在解除安裝 Dell Data Security 軟體、準備磁碟機以用在不同的端點,或為磁碟機重建映像之前,必須先取消佈建自我加密磁碟機。如需更多資訊,請參閱如何取消佈建 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager

可使用 Dell Data Security Uninstaller 移除 Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager。如需詳細資訊,請參閱如何執行 Dell Data Security 解除安裝程式


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請前往 TechDirect,以線上產生技術支援要求。
如需更多深入見解與資源,請加入 Dell 安全性社群論壇

Additional Information

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000129523
Article Type: Solution
Last Modified: 14 Oct 2022
Version:  14
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000129523
Article Type: Solution
Last Modified: 14 Oct 2022
Version:  14
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.