Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us
Some article numbers may have changed. If this isn't what you're looking for, try searching all articles. Search articles

How to Download Dell Endpoint Security Suite Enterprise

Summary: Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro may be downloaded by following these instructions.

This article applies to   This article does not apply to 
Check out resources for

Symptoms

Note:
  • As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • As of January 2019, Dell Endpoint Security Suite Pro has reached End of Maintenance. This product and its articles are no longer updated by Dell.
  • For more information, reference Product Life Cycle (End of Support and End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
  • Reference Endpoint Security for additional information about current products.

Dell Endpoint Security Suite Enterprise or Dell Endpoint Security Suite Pro are only available for download on purchase.

Affected Products:

  • Dell Endpoint Security Suite Enterprise
  • Dell Endpoint Security Suite Pro

Affected Versions:

  • v1.0

Affected Operating Systems:

  • Windows
  • Mac
  • Linux

Cause

Not applicable

Resolution

  1. In a web browser, go to https://ddpe.credant.comThis hyperlink is taking you to a website outside of Dell Technologies.
  2. Log In with the account credentials provided in the software welcome letter.

Log in

Note: The purchaser of Dell Endpoint Security Suite Enterprise or Dell Endpoint Security Suite Pro is the recipient of the welcome letter with product account information.
  1. On initial login, click I agree on the End User License Agreement.

End User License Agreement

  1. Click SoftwareDownloads.

SoftwareDownloads

Note: For volume license purchases, Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro licenses are available in ClientLicenseDownload. For on-the-box purchases, the licenses are automatically tied to the computer's service tag and the download link is available in the welcome letter.
  1. Click DDP-ESSE.

DDP-ESSE

  • DDP-ESSE contains:
    • Endpoint-Security-Suite-Ent
      • Dell Endpoint Security Suite Enterprise for Windows
    • Endpoint Security Suite Enterprise MAC
      • Dell Endpoint Security Suite Enterprise for Mac
    • Endpoint Security Suite Enterprise Linux
      • Dell Endpoint Security Suite Enterprise for Linux
Note: The same installer is used for both Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Pro.
  1. Click the appropriate software to download.

Downloads

Note: The software versions in the screenshot may differ from your environment.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Endpoint Security Suite Enterprise
Article Properties
Article Number: 000129101
Article Type: Solution
Last Modified: 26 Oct 2023
Version:  12
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000129101
Article Type: Solution
Last Modified: 26 Oct 2023
Version:  12
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.