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Dell Data Security Windows Version Compatibility

Summary: This article provides information about the Windows version compatibility for Dell Data Security (formerly Dell Data Protection) products.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Note:

Dell Data Security and Dell Data Protection applications must be compatible with installed or targeted Windows versions.


Affected Products:

  • Dell Encryption Enterprise
  • Dell Encryption Personal
  • Dell Encryption External Media
  • Dell Endpoint Security Suite Enterprise
  • Dell Threat Defense
  • CrowdStrike Falcon Sensor
  • Carbonite Endpoint
  • Absolute Device and Data Security
  • VMware Carbon Black Cloud Endpoint
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Personal Edition
  • Dell Data Protection | External Media Encryption
  • Dell Endpoint Security Suite Pro
  • Dell Data Guardian
  • Dell Data Protection | Secure Lifecycle
  • Dell Data Protection | Cloud Edition
  • Dell Data Protection | Server Encryption
  • Dell Data Protection | Protected Workspace
  • Mozy Backup by Dell
  • Mozy Sync by Dell
  • Dell Data Protection | Endpoint Recovery
  • Dell Data Protection | Access
  • Dell Data Protection | Security Tools
  • Dell Data Protection | Hardware-Crypto Accelerator
  • Netskope

Cause

Beginning with Windows 10, and continuing through Windows 11, Microsoft has introduced a new way to build, deploy, and service Windows. Microsoft delivers feature updates through Solution as a Service (SaaS) using Windows Updates, or various other delivery methods.

Note:

Resolution

Dell’s testing for Windows versions begin with Insider releases and continues through the fixes and updates made available before a Release to Web (RTW) is published to Windows Updates, continuing until the End of Support for a Windows release.

Microsoft provides Dell a regular cadence of release-preview builds, which are tested against the current Generally Available and in-development Dell Data Security applications. Once final builds are promoted to the web through releases to Windows Update, Microsoft’s Windows software download site, and Microsoft System Center Configuration Manager (SCCM) channels, Dell performs additional validation for final support validation.

Dell strives to achieve compatibility on Dell Data Security built applications within 30 days of the release date for each Windows 10 feature update release milestones. Dell Technologies recommends updating to the latest version before attempting to update Windows. If issues persist, contact Dell Data Security ProSupport. For more information, reference Dell Data Security International Support Phone Numbers.

Testing progress and updates for Dell Data Security builds and third-party applications support are communicated globally through the Dell Endpoint Security community forum.

The Dell Data Security bundle or component version is required to determine compatibility. For assistance in locating the Dell Data Security version, reference:

Click the appropriate Microsoft version for specific Dell Data Security product compatibility. For more information about Microsoft versions, reference Which version of Windows operating system am I running?This hyperlink is taking you to a website outside of Dell Technologies.

Warning: Incompatibility may result in issues with operating system or product functionality including, but not limited to:
  • Performance degradation
  • Functionality loss
  • Bluescreens

Windows 11 version 23H2 was released by Microsoft on October 31, 2023.

For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 3.9.0 and later
Dell Encryption Enterprise Yes 11.9.0 and later
Dell Encryption External Media Yes 11.9.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.9.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.9.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.9.0 and later
Advanced Threat Prevention (Cylance)2 No Not applicable
Web Protection and Client Firewall (McAfee)2 Yes 3.9.0 and later
Dell Encryption (DDSSetup) Yes 11.9.0 and later
Dell Encryption Enterprise Yes 11.9.0 and later
Dell Encryption Personal Yes 11.9.0 and later
Dell Encryption External Media Yes 11.9.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.9.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.9.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.9.0 and later
VMware Carbon Black Cloud Endpoint2,3 Yes 3.9.0 and later
CrowdStrike Falcon Sensor2 Yes Not applicable
Carbonite Endpoint2 No Not applicable
Absolute Device and Data Security2 No Not applicable
Dell Threat Defense2 No Not applicable
Netskope2,4 Yes Not applicable

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.

Windows 11 version 22H2 was released by Microsoft on September 20, 2022.

For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 3.5.0 and later
Dell Encryption Enterprise Yes 11.5.0 and later
Dell Encryption External Media Yes 11.5.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.5.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.5.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.5.0 and later
Advanced Threat Prevention (Cylance)2 No Not applicable
Web Protection and Client Firewall (McAfee)2 Yes 3.5.0 and later
Dell Encryption (DDSSetup) Yes 11.5.0 and later
Dell Encryption Enterprise Yes 11.5.0 and later
Dell Encryption Personal Yes 11.5.0 and later
Dell Encryption External Media Yes 11.5.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.5.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.5.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.5.0 and later
VMware Carbon Black Cloud Endpoint2,3 Yes 3.8.0 and later
CrowdStrike Falcon Sensor2 Yes 6.45.15907
Carbonite Endpoint2 No Not applicable
Absolute Device and Data Security2 Yes Not applicable
Dell Threat Defense2 No Not applicable
Netskope2,4 Yes 89 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.

Windows 11 version 21H2 was released by Microsoft on October 5, 2021.

For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 3.3.0 and later
Dell Encryption Enterprise Yes 11.2.0 and later
Dell Encryption External Media Yes 11.2.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.2.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.2.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.2.0 and later
Advanced Threat Prevention (Cylance)2 Yes 1565 and later
Web Protection and Client Firewall (McAfee)2 Yes 3.2.0 and later
Dell Encryption (DDSSetup) Yes 11.2.0 and later
Dell Encryption Enterprise Yes 11.2.0 and later
Dell Encryption Personal Yes 11.2.0 and later
Dell Encryption External Media Yes 11.2.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.2.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.2.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.2.0 and later
VMware Carbon Black Cloud Endpoint2,3 Yes 3.7.0 and later
CrowdStrike Falcon Sensor2 Yes 6.31.14505
Carbonite Endpoint2 Yes 10.8 and later
Absolute Device and Data Security2 Yes 7.17.0.2 and later
Dell Threat Defense2 Yes 1564 and later
Netskope2,4 Yes 89 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.

Windows 10 version 22H2 was released by Microsoft on October 18, 2022.

For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 5 Yes 3.5.0 and later
Dell Encryption Enterprise Yes 11.5.0 and later
Dell Encryption External Media Yes 11.5.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.5.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.5.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.5.0 and later
Advanced Threat Prevention (Cylance)2 Yes 1586 and later (End of Maintenance)
Web Protection and Client Firewall (McAfee)2 Yes 3.5.0 and later
Dell Encryption (DDSSetup)6 Yes 11.6.0 and later
Dell Encryption Enterprise Yes 11.6.0 and later
Dell Encryption Personal Yes 11.6.0 and later
Dell Encryption External Media Yes 11.6.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.6.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.6.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.6.0 and later
VMware Carbon Black Cloud Endpoint2 3 Yes 3.8 and later
CrowdStrike Falcon Sensor2 Yes 6.47.16103 and later
Carbonite Endpoint2 Yes 10.9 and later
Absolute Device and Data Security2 Yes 7.18 and later
Dell Threat Defense2 Yes 1564 and later (End of Maintenance)
Netskope2 4 Yes 89 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.
5The components of Dell Endpoint Security Suite Enterprise can be upgraded to version 11.6 extracting them from the installer of Dell Encryption (DDSSetup) 11.6, when published.
6Dell Encryption (DDSSetup) 11.6 is not yet released.

For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 3.3.0 and later
Dell Encryption Enterprise Yes 11.2.0 and later
Dell Encryption External Media Yes 11.2.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.2.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.2.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.2.0 and later
Advanced Threat Prevention (Cylance)2 Yes 1565 and later
Web Protection and Client Firewall (McAfee)2 Yes 3.2.0 and later
Dell Encryption (DDSSetup) Yes 11.2.0 and later
Dell Encryption Enterprise Yes 11.2.0 and later
Dell Encryption Personal Yes 11.2.0 and later
Dell Encryption External Media Yes 11.2.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.2.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.2.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.2.0 and later
VMware Carbon Black Cloud Endpoint2 3 Yes 3.7.0 and later
CrowdStrike Falcon Sensor2 Yes 6.31.14505
Carbonite Endpoint2 Yes 10.8 and later
Absolute Device and Data Security2 Yes 7.18 and later
Dell Threat Defense2 Yes 1564 and later
Netskope2 4 Yes 89 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.

Windows 10 version 21H1 was released by Microsoft on May 18, 2021.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 3.1 and later
Dell Encryption Enterprise Yes 11.0 and later
Dell Encryption External Media Yes 11.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.0 and later
Advanced Threat Prevention (Cylance)2 Yes 1541 and later
Web Protection and Client Firewall (McAfee)2 Yes 3.1 and later
Dell Encryption (DDSSetup) Yes 11.0 and later
Dell Encryption Enterprise Yes 11.0 and later
Dell Encryption Personal Yes 11.0 and later
Dell Encryption External Media Yes 11.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.0 and later
Dell BitLocker Manager (EMAgent) Yes 11.0 and later
Dell Full Disk Encryption (EMAgent) Yes 11.0 and later
VMware Carbon Black Cloud Endpoint2 3 Yes 3.6.0 and later
CrowdStrike Falcon Sensor2 Yes 6.24.13806 and later
Carbonite Endpoint2 Yes 10.8 and later
Absolute Device and Data Security2 Yes 7.0 and later
Dell Threat Defense2 Yes 1542 and later
Netskope2 4 Yes 85 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.

Windows 10 version 20H2 was released by Microsoft on October 20, 2020.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 2.9 and later
Dell Encryption Enterprise Yes 10.9 and later
Dell Encryption External Media Yes 10.9 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.9 and later
Dell BitLocker Manager (EMAgent) Yes 10.9 and later
Dell Full Disk Encryption (EMAgent) Yes 10.9 and later
Advanced Threat Prevention (Cylance)2 Yes 1541 and later
Web Protection and Client Firewall (McAfee)2 Yes 2.9 and later
Dell Encryption (DDSSetup) Yes 10.9 and later
Dell Encryption Enterprise Yes 10.9 and later
Dell Encryption Personal Yes 10.9 and later
Dell Encryption External Media Yes 10.9 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.9 and later
Dell BitLocker Manager (EMAgent) Yes 10.9 and later
Dell Full Disk Encryption (EMAgent) Yes 10.9 and later
VMware Carbon Black Cloud Endpoint2 3 Yes 3.5 and later
CrowdStrike Falcon Sensor2 Yes 6.12.12601 to 6.54
Carbonite Endpoint2 Yes 10.5.0 and later
Absolute Device and Data Security2 Yes 7.0 and later
Dell Threat Defense2 Yes 1561 or later
Netskope2 4 Yes v62 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.

Windows 10 version 2004 was released by Microsoft on May 28, 2019.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 2.7 and later
Dell Encryption Enterprise Yes 10.7 and later
Dell Encryption External Media Yes 10.7 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.7 and later
Dell BitLocker Manager (EMAgent) Yes 10.7 and later
Dell Full Disk Encryption (EMAgent) Yes 10.7 and later
Advanced Threat Prevention (Cylance)2 Yes 1541 and later
Web Protection and Client Firewall (McAfee)2 Yes 2.7 and later
Threat Protection (McAfee)2 No End of Life
Dell Encryption (DDSSetup) Yes 10.7 and later
Dell Encryption Enterprise Yes 10.7 and later
Dell Encryption Personal Yes 10.7 and later
Dell Encryption External Media Yes 10.7 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.7 and later
Dell BitLocker Manager (EMAgent) Yes 10.7 and later
Dell Full Disk Encryption (EMAgent) Yes 10.7 and later
Dell Data Guardian No End of Life
VMware Carbon Black Cloud Endpoint2 3 Yes 5.34.11603 and later
CrowdStrike Falcon Sensor2 No 5.34.11603 and later
Carbonite Endpoint2 Yes 10.5.0 and later
Absolute Device and Data Security2 Yes 7.0 and later
Mozy Backup2 No End of Life
Mozy Sync2 No End of Life
Dell Threat Defense2 Yes 1542 or later
Dell Data Protection | Security Tools No End of Life
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life
Dell Data Protection | Protected Workspace2 No End of Life
Netskope2 4 Yes v62 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.

Windows 10 version 1909 was released by Microsoft on November 12, 2019.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 2.5.0 and later4
Dell Encryption Enterprise Yes 10.5.0 and later
Dell Encryption External Media Yes 10.5.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.5.0 and later
Dell BitLocker Manager (EMAgent) Yes 10.5.0 and later
Dell Full Disk Encryption (EMAgent) Yes 10.5.0 and later
Advanced Threat Prevention (Cylance)2 Yes 1541 and later4
Web Protection and Client Firewall (McAfee)2 Yes 2.5.0 and later4
Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup) Yes 10.5.0 and later
Dell Encryption Enterprise Yes 10.5.0 and later
Dell Encryption Personal Yes 10.5.0 and later
Dell Encryption External Media Yes 10.5.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.5.0 and later
Dell BitLocker Manager (EMAgent) Yes 10.5.0 and later
Dell Full Disk Encryption (EMAgent) Yes 10.5.0 and later
Dell Data Guardian No TBD
VMware Carbon Black Cloud Endpoint2 3 Yes 3.4 and later
CrowdStrike Falcon Sensor2 Yes 5.19.0.10102 and later
Carbonite Endpoint2 Yes 10.3.0 and later
Absolute Device and Data Security2 Yes 7.0 and later
Mozy Backup2 Yes 2.38.2 and later
Mozy Sync2 Yes 1.1 and later
Dell Threat Defense2 Yes 1542 and later4
Dell Data Protection | Security Tools No End of Life
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life
Dell Data Protection | Protected Workspace2 No End of Life
Netskope2 5 Yes v62 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Support for Dell Endpoint Security Suite Enterprise, Advanced Threat Prevention, and Threat Defense was validated postlaunch of 2.5.0 (Dell Endpoint Security Suite Enterprise), 1541 (Advanced Threat Prevention), and 1542 (Threat Defense). Blocks are not in place for these installers and installs and functions within this version of Windows.
5Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. The versions that are listed match what Dell validates at the launch of this operating system version.

Windows 10 version 1903 was released by Microsoft on May 21, 2019.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 2.4.0 and later
Dell Encryption Enterprise Yes 10.3.0 and later
Dell Encryption External Media Yes 10.3.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.3.0 and later
Dell BitLocker Manager (EMAgent) Yes 10.3.0 and later
Dell Full Disk Encryption (EMAgent) Yes 10.3.0 and later
Advanced Threat Prevention (Cylance)2 Yes 1531 and later
Web Protection and Client Firewall (McAfee)2 Yes 2.4.0 and later
Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup) Yes 10.3.0 and later
Dell Encryption Enterprise Yes 10.3.0 and later
Dell Encryption Personal Yes 10.3.0 and later
Dell Encryption External Media Yes 10.3.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.3.0 and later
Dell BitLocker Manager (EMAgent) Yes 10.3.0 and later
Dell Full Disk Encryption (EMAgent) Yes 10.3.0 and later
Dell Data Guardian Yes 2.8.0 and later
VMware Carbon Black Cloud Endpoint2 3 Yes 3.4 and later
CrowdStrike Falcon Sensor2 Yes 5.12.9302
Carbonite Endpoint2 Yes 10.3.0 and later
Absolute Device and Data Security2 Yes 7.7.0 and later
Mozy Backup2 Yes 2.38.2 and later
Mozy Sync2 Yes 1.1 and later
Dell Threat Defense2 Yes 1532 and later
Dell Data Protection | Security Tools No End of Life
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life
Dell Data Protection | Protected Workspace2 No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Windows 10 version 1809 was released by Microsoft on November 13, 2018.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 2.2.0 and Later
Dell Encryption Enterprise Yes 10.1.0 and Later
Dell Encryption External Media Yes 10.1.0 and Later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.1.0 and Later
Dell BitLocker Manager (EMAgent) Yes 10.1.0 and Later
Dell Full Disk Encryption (EMAgent) Yes 10.1.0 and Later
Advanced Threat Prevention (Cylance)2 Yes 1511 and Later
Web Protection and Client Firewall (McAfee)2 Yes 2.2.0 and Later
Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup) Yes 10.1.0 and Later
Dell Encryption Enterprise Yes 10.1.0 and Later
Dell Encryption Personal Yes 10.1.0 and Later
Dell Encryption External Media Yes 10.1.0 and Later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.1.0 and Later
Dell BitLocker Manager (EMAgent) Yes 10.1.0 and Later
Dell Full Disk Encryption (EMAgent) Yes 10.1.0 and Later
Dell Data Guardian Yes 2.1.0 to 2.8.0
VMware Carbon Black Cloud Endpoint2 3 Yes 3.2.1 and later
CrowdStrike Falcon Sensor2 Yes 4.5.0 and Later
Carbonite Endpoint2 Yes 9.6 and later
Absolute Device and Data Security2 Yes 932 and Later
Mozy Backup2 Yes 2.38.2 and Later
Mozy Sync2 Yes 1.1 and Later
Dell Threat Defense2 Yes 1512 and Later
Dell Data Protection | Security Tools No End of Life
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life
Dell Data Protection | Protected Workspace2 No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Windows 10 version 1803 was released by Microsoft on April 16, 2018.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 2.0 and later
Dell Encryption Enterprise Yes 8.18.0 and later
Dell Encryption External Media Yes 8.18.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.18.0 and later
Dell BitLocker Manager (EMAgent) Yes 8.18.0 and later
Dell Full Disk Encryption (EMAgent) Yes 8.18.0 and later
Advanced Threat Prevention (Cylance)2 Yes 1491 and later
Web Protection and Client Firewall (McAfee)2 Yes 2.0 and later
Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup) Yes 8.18.0 and later
Dell Encryption Enterprise Yes 8.18.0 and later
Dell Encryption Personal Yes 8.18.0 and later
Dell Encryption External Media Yes 8.18.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.18.0 and later
Dell BitLocker Manager (EMAgent) Yes 8.18.0 and later
Dell Full Disk Encryption (EMAgent) Yes 8.18.0 and later
Dell Data Guardian Yes 1.6.0 to 2.8.0
VMware Carbon Black Cloud Endpoint2 3 Yes 2.1 and later
CrowdStrike Falcon Sensor2 Yes 4.5.0 and Later
Carbonite Endpoint2 Yes 9.6 and later
Absolute Device and Data Security2 Yes 932 and later
Mozy Backup2 Yes 2.26 and later
Mozy Sync2 Yes 1.1 and later
Dell Threat Defense2 Yes 1492 and later
Dell Data Protection | Security Tools No End of Life
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life
Dell Data Protection | Protected Workspace2 No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Windows 10 version 1709 was released by Microsoft on October 17, 2017.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 1.11 and later
Dell Encryption Enterprise Yes 8.17.0 and later
Dell Encryption External Media Yes 8.17.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.16.1 and later
Dell BitLocker Manager (EMAgent) Yes 8.16.1 and later
Dell Full Disk Encryption (EMAgent) Yes 8.16.1 and later
Advanced Threat Prevention (Cylance)2 Yes 1441 and later
Web Protection and Client Firewall (McAfee)2 Yes 1.11.0 and Later
Threat Protection (McAfee)2 No End of Life
Dell Encryption (DDSSetup) Yes 8.17.0 and later
Dell Encryption Enterprise Yes 8.17.0 and later
Dell Encryption Personal Yes 8.17.0 and later
Dell Encryption External Media Yes 8.17.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.16.1 and later
Dell BitLocker Manager (EMAgent) Yes 8.16.1 and later
Dell Full Disk Encryption (EMAgent) Yes 8.16.1 and later
Dell Data Guardian Yes 1.4.0 to 2.8.0
VMware Carbon Black Cloud Endpoint2 3 Yes 2.1 and later
CrowdStrike Falcon Sensor2 Yes 4.5.0 and Later
Carbonite Endpoint2 Yes 9.6 and later
Dell Threat Defense2 Yes 1442 and later
Dell Data Protection | Protected Workspace2 Yes 6.2.8 and later
Absolute Device and Data Security2 Yes 932 and later
Mozy Backup2 Yes 2.26 and later
Mozy Sync2 Yes 1.1 and later
Dell Data Protection | Security Tools No End of Life
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Windows 10 version 1703 was released by Microsoft on April 11, 2017.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 1.8.2 and later
Dell Encryption Enterprise Yes 8.13.0 and later
Dell Encryption External Media Yes 8.13.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.13.0 and later
Dell BitLocker Manager (EMAgent) Yes 8.13.0 and later
Dell Full Disk Encryption (EMAgent) Yes 8.13.0 and later
Advanced Threat Prevention (Cylance)2 Yes 1441 and later
Web Protection and Client Firewall (McAfee)2 Yes 1.8.2 and later
Threat Protection (McAfee)2 Yes 1.8.2
Dell Encryption (DDSSetup) Yes 8.13.0 and later
Dell Encryption Enterprise Yes 8.13.0 and later
Dell Encryption Personal Yes 8.13.0 and later
Dell Encryption External Media Yes 8.13.0 and later
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.13.0 and later
Dell BitLocker Manager (EMAgent) Yes 8.13.0 and later
Dell Full Disk Encryption (EMAgent) Yes 8.13.0 and later
Dell Data Guardian Yes 1.2.0 to 2.8.0
VMware Carbon Black Cloud Endpoint2 3 Yes 2.1 and later
CrowdStrike Falcon Sensor2 Yes 4.5.0 and Later
Carbonite Endpoint2 Yes 9.6 and later
Dell Threat Defense2 Yes 1442 and later
Dell Data Protection | Protected Workspace2 Yes 6.2.6 and later
Absolute Device and Data Security2 Yes 932 and later
Mozy Backup2 Yes 2.26 and later
Mozy Sync2 Yes 1.1 and later
Dell Data Protection | Security Tools No End of Life
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Windows 10 version 1607 was released by Microsoft on August 2, 2016.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 1.4.1 to 2.3.1
Dell Encryption Enterprise Yes 8.10.1 to 10.3.1
Dell Encryption External Media Yes 8.10.1 to 10.3.1
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.10.1 to 10.3.1
Dell BitLocker Manager (EMAgent) Yes 8.10.1 to 10.3.1
Dell Full Disk Encryption (EMAgent) Yes 8.10.1 to 10.3.1
Advanced Threat Prevention (Cylance)2 Yes 1441 and later
Web Protection and Client Firewall (McAfee)2 Yes 1.4.1 to 2.3.1
Threat Protection (McAfee)2 Yes 1.4.1 to 1.8.2
Dell Encryption (DDSSetup) Yes 8.10.1 to 10.3.1
Dell Encryption Enterprise Yes 8.10.1 to 10.3.1
Dell Encryption Personal Yes 8.10.1 to 10.3.1
Dell Encryption External Media Yes 8.10.1 to 10.3.1
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.10.1 to 10.3.1
Dell BitLocker Manager (EMAgent) Yes 8.10.1 to 10.3.1
Dell Full Disk Encryption (EMAgent) Yes 8.10.1 to 10.3.1
Dell Data Guardian Yes 1.1.0 to 2.4
VMware Carbon Black Cloud Endpoint2 3 Yes 2.1 and later
CrowdStrike Falcon Sensor2 Yes 4.5.0 and Later
Carbonite Endpoint2 Yes 9.6 and later
Dell Threat Defense2 Yes 1412 and later
Dell Data Protection | Protected Workspace2 Yes 6.1.3 and later
Absolute Device and Data Security2 Yes 932 and later
Mozy Backup2 Yes 2.26 and later
Mozy Sync2 Yes 1.1 and later
Dell Data Protection | Security Tools Yes 1.10.0 to 1.12.0
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Windows 10 version 1511 was released by Microsoft on November 12, 2015.

Bundle or Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1 Yes 1.4.0 to 1.10.1
Dell Encryption Enterprise Yes 8.9.1 to 8.17.1
Dell Encryption External Media Yes 8.9.1 to 8.17.1
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.9.1 to 8.17.1
Dell BitLocker Manager (EMAgent) Yes 8.9.1 to 8.17.1
Dell Full Disk Encryption (EMAgent) Yes 8.9.1 to 8.17.1
Advanced Threat Prevention (Cylance)2 Yes 1320 to 1451
Web Protection and Client Firewall (McAfee)2 Yes 1.4.0 to 1.10.1
Threat Protection (McAfee)2 Yes 1.4.0 to 1.8.2
Dell Encryption (DDSSetup) Yes 8.9.1 to 8.17.1
Dell Encryption Enterprise Yes 8.9.1 to 8.17.1
Dell Encryption Personal Yes 8.9.1 to 8.17.1
Dell Encryption External Media Yes 8.9.1 to 8.17.1
Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.9.1 to 8.17.1
Dell BitLocker Manager (EMAgent) Yes 8.9.1 to 8.17.1
Dell Full Disk Encryption (EMAgent) Yes 8.9.1 to 8.17.1
Dell Data Guardian Yes 1.0.0 to 1.5.0
VMware Carbon Black Cloud Endpoint2 3 Yes 2.1 and later
CrowdStrike Falcon Sensor2 No N/A
Carbonite Endpoint2 No N/A
Dell Threat Defense2 Yes 1372 to 1452
Dell Data Protection | Protected Workspace2 Yes 6.1.0 and later
Dell Data Protection | Security Tools Yes 1.7.1 to 1.12.0
Absolute Device and Data Security2 Yes 932 and later
Mozy Backup2 Yes 2.26 and later
Mozy Sync2 Yes 1.1 and later
Dell Data Protection | Access No End of Life
Dell Data Protection | Endpoint Recovery No End of Life
Dell Data Protection | Hardware-Crypto Accelerator No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in Bypass mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Carbonite, Dell Data Guardian, Dell Encryption, Dell Protected Workspace, Dell Threat Defense, Dell Endpoint Security Suite Pro, Dell Endpoint Security Suite Enterprise, VMware Carbon Black
Article Properties
Article Number: 000156050
Article Type: Solution
Last Modified: 11 Mar 2024
Version:  31
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