Article Number: 000125347
There are various reasons why you might require the serial number or PPID of the motherboard. From checking that you have the correct part in the computer to finding the specifications of the part, and finding a replacement or upgrade for it.
This article shows two methods to get this information without removing any parts or reading the label on the component.
The first method works from within the Windows operating system environment.
The second method is used in both Windows and Linux-based computers as it operates outside of the operating system in the preboot environment.
Cause information is not available.
Type wmic baseboard get product, serialnumber, version
and press the Enter key.
You get the following results with the serial number:
C:\>wmic baseboard get product, serialnumber, version Product SerialNumber Version 012XXX /0X12XX3/CN0123456X7890/ A00
Connect a USB flash drive to the Dell computer and run the preboot diagnostics. Learn How to Run a Preboot Diagnostic Test on a Dell Computer.
On exiting the diagnostics, you are prompted to save the test results to a text file on the USB named psa.txt.
To access this file, connect the USB flash drive to a working computer, use the File Explorer to navigate to the root of the USB flash drive and open or edit psa.txt.
The serial number or PPID of the motherboard is shown under the [cables] section.
The serial number or PPID of other devices such as the hard disk drive (hard drive) or optical disc drive (ODD) is available in the same file.
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