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Avamar client logging Informational levels

Summary: This article illustrates the varying detail of information shown in Avamar client logs when deciding which level of 'informationals' is appropriate.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

When diagnosing an Avamar client issue it helps to have sufficient, but not too much detail in the logs.

When running a manual backup using the Avamar Administrator user interface, the user can select the level of verbosity. 
 
Avamar backup logging options

Alternatively, an entry can be made to the client avtar.cmd file.

No informationals

Little information is provided.

  • Backup start time and time zone
  • Avamar client version and platform
  • avtar launch parameters
  • Avamar server connection 
  • Warnings or errors
  • Final closure statement with the number of errors
An example of a backup log with NO informationals is attached "backup log with NO informationals.txt"

Many informationals

avtar.cmd contains.
--informationals=2

avtar log file reports

<flag type="pulldown" pidnum="3001" value="2" name="informationals" />

This is the default setting when running an Avamar backup. 
In addition to the information shown with 'No informationals' we see.
  • Workorder details including target list, directives, and backup parameters
  • Client backup volume details
  • Inclusion and Exclusion rules including system exclude statements and custom rules
  • Client-server connection information
  • Avamar server version and name
  • avtar cache file information
  • Detailed VSS snapshot information
  • Backup label and summary
  • Status update information

All informationals

avtar.cmd contains.

--informationals=3

avtar log reports

<flag type="pulldown" pidnum="3001" value="3" name="informationals" />


Similar to Many informationals, but with the addition of the following
Increased detail relating to the connections made to the Avamar server
2014-10-18 08:58:21 avtar Info <6578>: - - Requesting address from avamarserverIP:29000
2014-10-18 08:58:22 avtar Info <6526>: - - Connect: Using avamarserverIP:29000
2014-10-18 08:58:22 avtar Info <5993>: - Connect: Connected to avamarserverIP:29000, Priv=0, SSL
2014-10-18 08:58:22 avtar Info <5564>: - - Requesting dispatcher table and create time
2014-10-18 08:58:22 avtar Info <5566>: - - Table: 8 nodebits, 10 bytes, create time: 1361485148
2014-10-18 08:58:22 avtar Info <5724>: - - Not writing dispatcher table for single node server
2014-10-18 08:58:22 avtar Info <5562>: - - Datacenter 0: Trying avamarserverIP:29000
2014-10-18 08:58:22 avtar Info <5993>: - Datacenter 0 has 1 nodes: Connected to avamarserverIP:29000, Priv=0, SSL
2014-10-18 08:58:22 avtar Info <5564>: - - Requesting dispatcher table and create time
2014-10-18 08:58:22 avtar Info <5566>: - - Table: 8 nodebits, 10 bytes, create time: 1361485148
2014-10-18 08:58:22 avtar Info <5724>: - - Not writing dispatcher table for single node server
2014-10-18 08:58:22 avtar Info <5581>: Logging in on connection 0 with Session Ticket
 


More detail logged as <5084> messages when sending wrapup information to the Avamar server 
2014-10-18 08:58:25 avtar Info <5084>: - - Sending archive_info to server (1407 bytes)
2014-10-18 08:58:25 avtar Info <5084>: - - Sending archive_info.xml to server (4359 bytes)
2014-10-18 08:58:25 avtar Info <5084>: - - Sending mounts to server (0 bytes)
2014-10-18 08:58:25 avtar Info <5084>: - - Sending statsfile to server (2794 bytes)
2014-10-18 08:58:25 avtar Info <5084>: - - Sending machine.xml to server (1457 bytes)
2014-10-18 08:58:26 avtar Info <5084>: - - Sending volumes.xml to server (1682 bytes)
2014-10-18 08:58:26 avtar Info <5084>: - - Sending mbr-d0.bin to server (262144 bytes)
2014-10-18 08:58:26 avtar Info <5084>: - - Sending vbr-d0-p0.bin to server (8192 bytes)
2014-10-18 08:58:26 avtar Info <5084>: - - Sending vbr-d0-p1.bin to server (8192 bytes)
2014-10-18 08:58:26 avtar Info <5084>: - - Sending vbr-d0-p2.bin to server (8192 bytes)
2014-10-18 08:58:26 avtar Info <5084>: - - Sending vbr-d0-p3.bin to server (8192 bytes)
2014-10-18 08:58:26 avtar Info <5084>: - - Sending partitiontables.xml to server (1072 bytes)
2014-10-18 08:58:26 avtar Info <5084>: - - Sending encodings.xml to server (302 bytes)
2014-10-18 08:58:35 avtar Info <5084>: - - Sending userinfo.xml to server (324 bytes)
2014-10-18 08:58:35 avtar Info <5084>: - - Sending locale.xml to server (284 bytes)
2014-10-18 08:58:35 avtar Info <5084>: - - Sending filestats to server (98 bytes)
2014-10-18 08:58:35 avtar Info <5084>: - - Sending users to server (53 bytes)
2014-10-18 08:58:35 avtar Info <5084>: - - Sending groups to server (66 bytes)
2014-10-18 08:58:35 avtar Info <7522>: - - Copying "C:\Program Files\avs\var\clientlogs\MOD-1413617674027-3001-Windows.log" to server as sessionlog
2014-10-18 08:58:35 avtar Info <5084>: - - Sending sessionlog to server (16353 bytes)
2014-10-18 08:58:35 avtar Info <5084>: - - Sending workorder to server (3097 bytes)
2014-10-18 08:58:35 avtar Info <5084>: - - Sending errors to server (99 bytes)

Additional Information

The backups carried out for testing purposes and whose logs are attached to this article are for a simple 10 file dataset.

You can also change the logging level by setting the "Informational" level per client using avtar.cmd

By default the Informational logging is enabled and set to "Many Informationals". This is set at the dataset level. We can also enable Informational logging just on one backup client using the flag:
 
--informationals=N  
Supplying --informationals=N sets the information level.
For example: --informationals=3.

--noinformationals  
Supplying --noinformationals disables all status messages.
 
--informationals=2  
In the avtar.cmd file, the value 2 should be the default one.

For more information relating to client logging, see the following articles.
Avamar: How to Gather Log Files for Troubleshooting Avamar Client Backup and Restore Issues

Affected Products

Avamar

Products

Avamar, Avamar Client
Article Properties
Article Number: 000014503
Article Type: How To
Last Modified: 10 Aug 2023
Version:  3
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