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连接戴尔 USB-C 转以太网(PXE 启动)适配器时显示检测错误

Summary: 下文介绍在连接戴尔 USB-C 转以太网(PXE 启动)适配器时出现的 Windows 未检测到错误。

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Symptoms


戴尔 USB Type-C 转以太网转换器未连接错误

 

当您连接戴尔 USB-C 转以太网(PXE 启动)适配器时,Windows 操作系统可能会显示以下错误消息。

Task Sequencing Error
Failed to find a valid network adapter.
For more information, contact your system administrator or
helpdesk operator.

 


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Cause

此问题已确定是驱动程序所致。


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Resolution

 

在计算机上更新到最新的 Realtek USB GBE 以太网控制器驱动程序可解决此问题。要下载并安装最新的网络驱动程序,请按照下面提到的步骤操作。

  1. 浏览至 https://www.dell.com/support/drivers
  2. 识别您的戴尔计算机:
    1. 单击 Browse all products,然后从目录中选择您的戴尔转换器。
    2. 选择 Electronics and Accessories
    3. 转至 PC and Tablet Accessories
    4. 选择 Dell Adapter USB-C to Ethernet
  3. 选择戴尔计算机上安装的操作系统
  4. Category 下,选择 Network
  5. 找到最新的 Realtek USB GBE Ethernet Controller Driver 驱动程序。(版本为 2.45.2021.825 A21 或更高版本。)
  6. 单击 Download,将文件保存到您的计算机。
  7. 打开文件资源管理器并浏览至保存下载文件的位置。
  8. 双击已下载的网络驱动程序设置文件,然后按屏幕上的说明完成安装过程。


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Affected Products

G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Latitude Tablets, XPS Tablets, Dell Adapter USB-C To Ethernet
Article Properties
Article Number: 000194004
Article Type: Solution
Last Modified: 20 Jan 2022
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000194004
Article Type: Solution
Last Modified: 20 Jan 2022
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.