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Feilmelding om WD19-dokkingstasjon ved oppdatering av fastvare mens den er koblet til UP2720Q-skjermen

Summary: Denne artikkelen inneholder informasjon om en feilmelding som vises under fastvareoppdateringen for dokkingstasjonene i WD19-serien når den er koblet til Dell UP2720Q-skjermen.

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Symptoms

 

Dell Dock Station WD19, WD19S, WD19TB, WD19TBS, WD19DC, WD19DCS som er koblet til Dell UP2720Q-skjermen, viser feilmeldingen «Too many WD19s are attached» (For mange WD19-er er tilkoblet) under en fastvareoppdatering for dokkingstasjonen. Oppdateringen mislykkes.

 

WD19_Firmware_Update

(Figur 1: Dell-verktøy for fastvareoppdatering)


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Cause

 

Dell UP2720Q-skjermen og Htc USB-huben har samme VID/PID.


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Resolution

 

Koble fra Dell UP2720Q-skjermen for å oppdatere WD19-dokkfastvaren.


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Product

Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS
Article Properties
Article Number: 000185189
Article Type: Solution
Last Modified: 17 Nov 2021
Version:  4
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Support Services
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Article Properties
Article Number: 000185189
Article Type: Solution
Last Modified: 17 Nov 2021
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.