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How to Obtain the VMware Carbon Black Cloud Endpoint Company Code

Table of Contents

Detailed Article

Symptoms

Cause

Resolution

Additional Info

Affected Products

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Summary: Learn more about how to obtain the VMware Carbon Black Cloud Endpoint company code by following these instructions.

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Symptoms

The VMware Carbon Black Cloud Endpoint company code is used to:

Activate the Carbon Black Cloud Endpoint sensor.
Troubleshoot the VMware Carbon Black Cloud.

Affected Products:

VMware Carbon Black Cloud Endpoint

Affected Operating Systems:

Windows
Mac
Linux

Cause

Not applicable

Resolution

In a web browser, go to [REGION].conferdeploy.net.

Note: [REGION] = Region of tenant

Americas = https://defense-prod05.conferdeploy.net/
Europe = https://defense-eu.conferdeploy.net/
Asia Pacific = https://defense-prodnrt.conferdeploy.net/
Australia and New Zealand = https://defense-prodsyd.conferdeploy.net

Sign In to the VMware Carbon Black Cloud.

VMware Carbon Black Cloud sign in

In the left menu pane, click ENDPOINTS.

Endpoints

Note: The layout in the example may differ slightly from your environment.

In the top-right, select Sensor Options and then click Company codes.

Company codes

Document the Sensor v3.x+ Company Registration Code.

Sensor v3.x+ Company Registration Code

Note: The Company Registration Code that is used in the example has been obfuscated.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

Affected Products

VMware Carbon Black

Article Number: 000126028

Article Type: Solution

Last Modified: 03 Jan 2024