Problems With Desktop Monitors and Laptop Screens

Summary: This article helps you identify the display or video issue based on symptoms that you notice.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Thanks for stopping by! We wanted to let you know that the content on this page is no longer being updated or actively maintained.

But do not worry, we have got you covered! For the most accurate and up-to-date information about this topic, head over to our new and improved resource:

Monitor, Screen, and Webcam

We have moved things around to serve you better, and the new page has all the latest details you need.

The new page addresses the following issues, among others:

  • The display is blank or black, or cannot see anything on the display.
  • The display looks distorted.
  • The screen is flickering.
  • The display is fuzzy or blurry.
  • There are horizontal or vertical lines on the screen.
  • The color is not displayed correctly on the screen.
  • The touchscreen is not working.

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Article Properties
Article Number: 000124516
Article Type: How To
Last Modified: 29 Jul 2026
Version:  21
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