Authentication of an internal Avamar user such as the Avamar server superuser
root or the replication user
repluser is failing.
To check whether the password has an issue, log in to the Avamar Utility Node.
Get a list of the internal Avamar users:
admin@avamar:~/>: avmgr getu
1 Request succeeded
MCUser
atoonly
atorestore
backuponly
backuprestore
br
br_only
limited
repluser
replonly
restoreonly
root
test
The following command and response shows that the password for 'MCUser' is valid
admin@avamar:~/>: avmgr logn --id=MCUser --ap=correctpassword
1 Request succeeded
4601 privilege level (enabled,create,read,backup,access,move,delete,noticketrequired)
2 block type (directory)
The following is seen if an incorrect password is used:
admin@avamar:~/>: avmgr logn --id=MCUser --ap=badpassword
0 ERROR! Exit code 69: Authentication failure (Invalid password? User disabled?)
If the username is spelled incorrectly, the result is:
admin@avamar:~/>: avmgr logn --id=MCHammerz --ap=somepassword
0 ERROR! Exit code 66: User not found in Avamar database
For more information regarding authentication and Avamar passwords (including default passwords), see the Avamar Product Security Guide.